Greencross Vets Hurstbridge
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, kindness and genuine care, with vets often described as thorough, knowledgeable and unhurried. Clear communication, next‑day follow‑up calls and strong support during difficult end‑of‑life moments were highlighted repeatedly. Several reviewers reported successful treatments and surgeries, and many appreciated being squeezed in for urgent appointments and expressed long‑term loyalty.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number raised concerns. There were reports of occasionally rude or unhelpful reception interactions (including at another branch), a refusal to see a very unwell pet, long delays to process a prescription, and Google hours not matching the phone message. Pricing drew mixed comments—one person found it expensive and another reported a quote rising on arrival—and there were isolated but serious complaints about poor outcomes (a post‑op infection and an allegation of negligence).
🏥Clinic Specialties
- Soft tissue surgery and anaesthesia
- Dentistry and dental procedures
- Chronic disease management (diabetes)
- Dermatology and itchy skin care
- End-of-life and euthanasia care
- Puppy school and anxiety support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviewers often got squeezed in the same day or were directed to the nearest available partner clinic.
- If you need repeat medications, request prescriptions well in advance to avoid delays.
- Ask for a written quote for procedures (e.g., dental work) and discuss costs upfront to prevent surprises.
- Consider the Healthy Pets Plus/wellbeing plan mentioned by reviewers if your pet needs regular check‑ups or procedures.
- If visiting early, confirm opening hours by phone rather than relying solely on online listings; for end‑of‑life care, discuss memorial options in advance.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Hurstbridge is at 911 Main Rd, Hurstbridge VIC 3099. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually best; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the nearest bus route and stops.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 8:30 am–12:30 pm. Closed Sunday.
You can contact Greencross Vets Hurstbridge on (03) 9718 1515. You can also visit their website for clinic information and updates: https://www.greencrossvets.com.au/vets/hurstbridge/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=hurstbridge
The easiest way to book is to call the clinic. You can also visit their website to check current booking options; for urgent concerns, call ahead as reviewers often reported being squeezed in the same day or directed to a partner clinic if needed.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for a current consult fee and ask for an itemised written estimate for any procedures (for example, dental work). If you have pet insurance or prefer payment‑plan options, ask what the clinic can process or support.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Yes—street parking is usually available near the clinic on and around Main Rd; check local signage and time limits before you park.
The clinic’s noted services include soft tissue surgery and anaesthesia, dentistry and dental procedures, chronic disease management (such as diabetes), dermatology and itchy‑skin care, end‑of‑life and euthanasia care, and puppy school with anxiety support.
Pet owners rate Greencross Vets Hurstbridge 4.7/5.0 (114 reviews) and praise the team’s warmth, clear communication, thorough unhurried care, next‑day follow‑ups, and support during end‑of‑life moments, with reports of successful treatments and urgent appointments accommodated. A small number of reviews mention occasional rude reception interactions, prescription delays, hours not matching phone messages, mixed pricing experiences, and isolated negative outcomes.
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