Elwood Veterinary Clinic

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassionate, animal‑centred care and clear communication of diagnoses and treatment options. Many noted excellent outcomes in emergencies and surgeries, diligent follow‑ups by phone/text, and a gentle approach with anxious or elderly pets. Reviewers also valued the reasonable, transparent pricing and the ability to fit in urgent cases promptly.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, though a few themes recur in critical comments. Several owners reported concerns about front‑desk manner and communication, including one case of dental extractions proceeding without explicit consent and questions around a cryptorchid desexing briefing. A small number felt pricing or payment policies were inflexible (e.g., being sold a full medication bottle at high cost, upfront payment required, or repeat consult fees), and there were isolated issues with boarding feeding and an unsatisfactory clip. Overall sentiment is strongly favourable, with these issues appearing infrequently but worth noting.

🏥Clinic Specialties

  • Emergency and urgent care
  • Soft tissue and orthopaedic surgery
  • Dentistry and dental descaling/extractions
  • Chronic disease management (diabetes, urinary, allergies)
  • End‑of‑life and euthanasia care
  • Diagnostic imaging (X‑rays and ultrasound)

🏷️Keywords

#compassionateCare#knowledgeableVets#clearCommunication#thoroughExams#followUpCalls#emergencyResponsiveness#sameDayAppointments#gentleWithAnxiousPets#fairPricing#transparentPricing#receptionIssues#paymentPolicyStrict#pricingConcerns#consentConcerns#chronicConditionCare#surgerySuccess#onlinePortal#communityTrusted

Overall Ratings

🐾Tips for Pet Owners

  • For surgeries or dental work, ask the vet to document exactly what is and isn’t authorised and confirm how they’ll contact you for consent if plans change mid‑procedure.
  • Discuss expected costs and medication options in advance, including whether small quantities can be supplied, to avoid surprises at pickup.
  • Book routine visits ahead of time, but know they often fit in urgent cases the same day—call early if something acute happens.
  • If your pet is anxious, let the team know; reviewers found the staff very gentle and accommodating with nervous animals.
  • Use the online portal and expect post‑visit check‑ins; if you’d like a follow‑up call after a procedure, request this when booking.
📊 **Overall Ratings** - Medical Expertise: 93% satisfied - Service Attitude: 91% satisfied - Convenience: 94% satisfied - Pricing: 84% satisfied - Cleanliness: 94% satisfied - Recommendability: 95% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassionate, animal‑centred care and clear communication of diagnoses and treatment options. Many noted excellent outcomes in emergencies and surgeries, diligent follow‑ups by phone/text, and a gentle approach with anxious or elderly pets. Reviewers also valued the reasonable, transparent pricing and the ability to fit in urgent cases promptly. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, though a few themes recur in critical comments. Several owners reported concerns about front‑desk manner and communication, including one case of dental extractions proceeding without explicit consent and questions around a cryptorchid desexing briefing. A small number felt pricing or payment policies were inflexible (e.g., being sold a full medication bottle at high cost, upfront payment required, or repeat consult fees), and there were isolated issues with boarding feeding and an unsatisfactory clip. Overall sentiment is strongly favourable, with these issues appearing infrequently but worth noting. 🏥 **Clinic Specialties** - Emergency and urgent care - Soft tissue and orthopaedic surgery - Dentistry and dental descaling/extractions - Chronic disease management (diabetes, urinary, allergies) - End‑of‑life and euthanasia care - Diagnostic imaging (X‑rays and ultrasound) 🏷️ **Tags** #compassionateCare #knowledgeableVets #clearCommunication #thoroughExams #followUpCalls #emergencyResponsiveness #sameDayAppointments #gentleWithAnxiousPets #fairPricing #transparentPricing #receptionIssues #paymentPolicyStrict #pricingConcerns #consentConcerns #chronicConditionCare #surgerySuccess #onlinePortal #communityTrusted 🐾 **Tips for Pet Owners** - For surgeries or dental work, ask the vet to document exactly what is and isn’t authorised and confirm how they’ll contact you for consent if plans change mid‑procedure. - Discuss expected costs and medication options in advance, including whether small quantities can be supplied, to avoid surprises at pickup. - Book routine visits ahead of time, but know they often fit in urgent cases the same day—call early if something acute happens. - If your pet is anxious, let the team know; reviewers found the staff very gentle and accommodating with nervous animals. - Use the online portal and expect post‑visit check‑ins; if you’d like a follow‑up call after a procedure, request this when booking.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9531 1771
Official website
elwoodvet.net/

Opening Hours

MonTueWedThuFriSatSun
08:00〜19:00
09:00〜16:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

116 elwood st brighton vic 3186

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Elwood Veterinary Clinic is in Elwood; the street address is 116 Elwood St, Brighton VIC 3186. Public transport options within easy walking distance are limited, so driving is usually simplest or use Google Maps to plan a nearby bus route. Street parking is typically available near the clinic—check local signage before leaving your car.

They’re open Monday to Friday 8:00am–7:00pm and Saturday 9:00am–4:00pm; closed Sunday.

You can contact Elwood Veterinary Clinic on (03) 9531 1771. For general information, visit http://www.elwoodvet.net/.

You can book via the online portal on their website or call the clinic to arrange a time. For urgent cases, call ahead so the team can prepare; reviewers note they often fit in same‑day urgent appointments.

Veterinary fees in Australia aren’t regulated and vary by clinic and case, so the best way to know is to call the clinic for a current quote. If your pet needs a procedure, ask for an itemised written estimate in advance. Because they provide urgent and emergency care, be aware after‑hours services typically attract higher fees. Pet insurance can help with unexpected costs, and some clinics offer payment‑plan options or gap claims—ask what’s available.

Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, please call ahead to confirm what this clinic accepts.

Yes—Elwood Veterinary Clinic provides emergency and urgent care during opening hours; if your pet is in distress, call ahead so the team can prepare. For after‑hours emergencies when the clinic is closed, check their website or call for guidance to the nearest 24/7 emergency hospital (note that after‑hours clinics usually charge higher fees).

Yes—street parking is typically available near the clinic. Allow a few extra minutes at busy times and always check local parking signs and time limits.

The clinic offers emergency and urgent care, soft‑tissue and orthopaedic surgery, dentistry (including descaling and extractions), chronic disease management (such as diabetes, urinary issues and allergies), end‑of‑life and euthanasia care, and diagnostic imaging with X‑rays and ultrasound.

Pet owners rate Elwood Veterinary Clinic 4.7 out of 5 (137 reviews). Feedback highlights compassionate, animal‑centred care, clear communication, strong outcomes in emergencies and surgeries, diligent follow‑ups, and gentle handling of anxious or elderly pets, with pricing seen as reasonable and transparent. A small number of reviews mention front‑desk communication concerns, consent clarity for procedures, and some rigidity around pricing or medication quantities, but overall sentiment is strongly favourable.

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Source: Google Maps
Last updated: 10 July 2026