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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s warm, compassionate team and clear, professional communication. Many mention smooth, same‑day appointments, punctual visits and a clean, tidy environment that keeps even anxious or reactive pets at ease. Reviewers reported good outcomes across routine care and surgery, and valued the vets’ knowledge with seniors and less common species like rabbits and chickens. Several noted reasonable pricing in general and helpful follow‑up.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with a few recurring concerns. Several owners felt medications, dental work or imaging were expensive, and one noted no pensioner discount. There were isolated complaints about difficulty reaching a person by phone or being asked to wait until the next morning for urgent care. A small number of serious clinical criticisms appeared, including a missed heart murmur/failed blood draw and a tragic post‑operative loss, though these were rare compared with the volume of positive experiences.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO cruciate repair)
- Rabbit and small mammal medicine
- Avian and backyard poultry care
- Dentistry and dental checks
- Senior and end‑of‑life care
- Emergency and toxicology support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online or call early if you need a same‑day slot; several owners were accommodated quickly and seen on time.
- If your dog is anxious or reactive, ask the team for their outside/closed‑door arrangements to minimise stress.
- Request itemised quotes in advance for procedures and medications, as pricing for meds, dentals and imaging varied in reviews.
- If you have pet insurance, bring your policy details—reviewers noted claims can be processed on the day so you only pay the gap.
- Allow a little time for parking; there is convenient parking out front according to reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Mandurah is in Greenfields, Mandurah WA 6210. As there’s no train or light-rail station within easy walking distance, driving is usually best; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the nearest bus route and walking directions from your stop.
They’re open Monday–Wednesday 8:00am–6:00pm, Thursday 8:00am–7:00pm, Friday 8:00am–6:00pm, and Saturday 8:00am–5:00pm; they’re closed on Sundays.
You can call the clinic on (08) 6500 3013 or visit their website for more information: https://www.greencrossvets.com.au/vets/mandurah/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=mandurah
You can book online via their website or call the clinic to schedule. Reviews mention easy online booking and that same‑day appointments are often available if you book early.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and the care your pet needs. For the most accurate current consultation price, call the clinic, and if any procedure is recommended, ask for an itemised written estimate. If you need urgent or after‑hours care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some owners use payment-plan or gap-only claim options—check your policy and ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can assist with pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic can accept on the day.
They provide emergency and toxicology support as part of their services; for urgent cases or after-hours help, call ahead to confirm availability or for advice, as arrangements and fees can differ outside normal hours.
Yes, reviewers mention convenient parking out front, and street parking is typically available in Greenfields—just check local signage and allow a little time during busy periods.
The clinic’s noted services include orthopaedic surgery (including TPLO cruciate repair), rabbit and small‑mammal medicine, avian and backyard poultry care, dentistry and dental checks, senior and end‑of‑life care, and emergency/toxicology support.
Yes, they see rabbits, small mammals and birds, including backyard poultry, alongside routine dog and cat care.
Pet owners rate the clinic 4.6/5 (143 reviews), praising the warm, compassionate team, clear communication, punctual same‑day appointments, and a clean, calm environment with good outcomes across routine care and surgery. Some feedback notes pricing concerns for medications, dentals or imaging, occasional difficulty reaching someone by phone, and a few isolated clinical criticisms compared with many positive experiences.
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