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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, compassionate team and the way vets and nurses take time to listen and explain everything clearly. Many noted thorough check-ups, helpful advice, and calm, patient handling of anxious pets using treats and gentle techniques. People also valued prompt, on-time appointments, being fit in quickly for urgent issues, and follow-up calls with results.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of reviewers reported brusque or rude receptionist interactions, and one owner felt their pet’s exam and communication were inadequate. Another mentioned the clinic doesn’t offer VetPay, which impacted affordability, and there was an isolated complaint about the handling of a sensitive euthanasia appointment.
🏥Clinic Specialties
- Preventive care and vaccinations
- Low-stress handling for anxious pets
- Soft-tissue surgery and tumour removal
- Urgent same-day appointments and triage
- Palliative and end-of-life care
- Exotic and small mammal or avian care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if your pet needs urgent care; reviewers were often fitted in quickly, even at short notice.
- If your pet is anxious, let the team know—they use calm handling and treats, and can even assist outside or at the car when appropriate.
- Discuss costs and options up front and ask about their Best for Pet or wellness package offerings to help with routine care.
- Bring any prior medical records or history; the vets tailor checks, tests and vaccinations based on your pet’s background.
- Confirm accepted payment methods in advance if you plan to use third‑party finance, as VetPay was reported as unavailable.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:00 | |||||||
| 08:00〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Ormsby Terrace Parking North
616mOrmsby Terrace Parking South
748mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Equiwest is in Mandurah, WA 6210, and the easiest way to get there is by car with street parking nearby. There isn’t a train or light-rail station within easy walking distance, so consider driving or using Google Maps to find the nearest bus route. Street parking is typically available in the area—check local signage for any time limits.
Equiwest is open Monday to Friday 7:30 am–6:00 pm and Saturday 8:00 am–3:00 pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm before you visit.
You can call (08) 9404 1190 or visit their website at https://www.vetwest.com.au/about/locations/mandurah?utm_source=google&utm_medium=post&utm_campaign=GMBMandurah&utm_content=vetwest-gmb-mandurah for information.
You can book by calling the clinic or using the online booking via their website. If your pet needs urgent attention, call to be triaged—reviews note they often fit in same-day appointments when possible.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and the care your pet needs, so call Equiwest for a current consult fee and request an itemised written estimate for any procedures or surgery. Medicare does not cover pets; pet insurance may help with costs, and some clinics offer gap claims or payment-plan options—ask what’s available and how claims are handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—call ahead to confirm what Equiwest accepts on the day of your visit.
The clinic provides urgent same‑day appointments and triage during opening hours, but after‑hours availability isn’t listed—call to check current options or see their website for guidance.
Yes—street parking is typically available near the clinic in Mandurah. Allow a few extra minutes to find a spot and check local signage for time limits or restrictions.
Services highlighted include preventive care and vaccinations, low‑stress handling for anxious pets, soft‑tissue surgery and tumour removal, urgent same‑day appointments and triage, palliative and end‑of‑life care, and care for exotic pets including small mammals and birds.
Yes—exotic and small mammal or avian patients are seen; call ahead to confirm your species and any specific requirements for transport or appointment length.
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