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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, attentive approach and that staff go above and beyond, including accommodating pets at short notice. Pets came home happy and well looked after, with several noting options for grooming or a bath on pickup and long stays handled smoothly. Reviewers also mentioned reasonable prices, a clean kennel, and convenience for those in the Mackay area. Many plan to return and some have been using the kennel for years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with very few critiques. One commenter noted there aren’t many boarding kennels in the area, implying availability could be tight at times. An older review mentioned the kennel was undergoing upgrades at the time. There was little detailed commentary on medical care or pricing beyond single positive mentions.
🏥Clinic Specialties
- Dog and cat boarding
- Long-term boarding stays
- Last-minute and emergency accommodation
- Holiday season boarding
- Grooming and departure baths
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book early for peak periods like Christmas, as there aren’t many kennels nearby and spots may fill quickly.
- Ask about a bath or grooming before pickup if you’d like your pet freshly cleaned for home.
- If you need care at short notice, call—they have accommodated last‑minute stays in the past.
- Discuss long‑term boarding needs in advance; reviewers have successfully boarded pets for multiple weeks.
- If you’re in the Mackay area, confirm directions and drop‑off/pick‑up times to make the most of the convenient location.
Contact
Opening Hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Home & Health Pet Care is at 38 Rocky Waterholes Wollingford Rd, Walkerston QLD 4751, serving the Greenmount/Walkerston area of Mackay. There’s no train or light-rail within easy walking distance, so driving is best. Street parking is typically available on nearby roads—please check local signage. If you’re using public transport, check Google Maps for the nearest bus route and timings.
Please call ahead to confirm current opening hours and drop-off/pick-up times, as they can vary with bookings and peak holiday periods.
You can call (07) 4959 2219 or visit their website at https://homeandhealthpetca.wixsite.com/homehealthpetcare for more information.
To book your pet’s stay, please call to check availability and arrange drop-off/pick-up times. For peak periods like Christmas, book early, and if you need care at short notice they have accommodated last-minute stays in the past.
Veterinary and pet-care fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so prices vary by clinic and by service. Please call the clinic for a current quote for boarding or grooming, and if any procedures are recommended ask for an itemised written estimate. If after-hours or emergency care is offered, fees are typically higher. Consider pet insurance and general payment-plan options, and ask the clinic what they accept.
Most Australian clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. As options vary by clinic, please call ahead to confirm what this clinic accepts.
Reviews indicate they’ve accommodated last-minute and emergency boarding on short notice; please call to check current availability and drop-off arrangements. For urgent medical emergencies, contact a 24/7 veterinary hospital.
They provide dog and cat boarding, long-term boarding stays, holiday season boarding, grooming and departure baths, and have previously accommodated last-minute or emergency accommodation requests.
Pet owners rate it 4.5/5 (13 reviews), praising caring, attentive staff who go above and beyond, clean kennels, reasonable prices, and convenience for the Mackay area. Many report happy pets after long stays and appreciated options for grooming/baths on pickup; one note was that availability can be tight as there aren’t many kennels nearby.
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