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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and the clear communication from reception through to the vets. Many noted thorough exams, effective treatments and successful surgeries, with same‑day testing available and good follow‑up. Anxious pets were handled gently, and people appreciated emergency/after‑hours support (including Sundays) and easy parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few owners reported inconsistent continuity when seeing different vets and occasionally receiving differing advice. There were isolated concerns about being left waiting or administrative slips, and a couple of reports of inconclusive diagnostics or a patronising bedside manner. Pricing feedback was mixed: many found it affordable or good value, while a few felt it was expensive.
🏥Clinic Specialties
- Orthopaedic surgery and post‑op rehab guidance
- Soft‑tissue surgery (including nasal procedures)
- In‑house diagnostics with same‑day results
- Preventive care and annual vaccinations
- Emergency and after‑hours care
- End‑of‑life and euthanasia support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters to you, request the same vet when you book to avoid differing advice between visits.
- Ask for an itemised estimate and discuss the diagnostic plan up front to manage costs and expectations.
- Let staff know if your pet is anxious so they can use their gentle, low‑stress handling approaches.
- For urgent issues, call ahead as they provide emergency/after‑hours support and Sunday availability.
- Parking is easy on site—arrive a little early and bring any current medications or questions for a smoother consult.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜11:00 | |||||||
| 08:00〜18:00 | |||||||
| 09:00〜11:00 | |||||||
| 17:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is at 31-33 Peak Downs Highway, Ooralea QLD 4740 in the Mackay region. Public transport options are limited here, so driving is usually easiest; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the nearest bus route and timings.
They’re open Monday to Friday 8:00 AM–6:00 PM, Saturday 8:00–11:00 AM and 5:00–6:00 PM, and Sunday 9:00–11:00 AM. Hours may change on public holidays, so call ahead to confirm before you visit.
Call (07) 4952 2522 or visit https://stablerandhowlett.com.au/ for more information and updates.
You can book by calling the clinic or by visiting their website for options and advice on the best appointment type for your pet.
Veterinary fees in Australia aren’t government‑regulated and can vary by clinic and the type of care, and Medicare doesn’t cover pets. For the current consultation fee, call the clinic and request an itemised written estimate for any procedures. If you need urgent or after‑hours care, be aware that surcharges typically apply. Pet insurance and third‑party payment plans (e.g. gap claims or instalment services) exist in Australia; ask the clinic what options they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
Yes—reviews and their service list note emergency and after‑hours support, with Sunday availability. For urgent cases, call ahead to confirm capacity and expected fees, as after‑hours charges are typically higher.
Yes—street parking is typically available near the clinic in Ooralea; arrive a little early and check local signage for time limits.
Their noted services include orthopaedic surgery with post‑op rehab guidance, soft‑tissue surgery (including nasal procedures), in‑house diagnostics with same‑day results, preventive care and annual vaccinations, emergency/after‑hours care, and end‑of‑life and euthanasia support.
They’re highly rated at 4.8/5.0 from 136 reviews, with owners praising the caring, friendly team, clear communication, thorough exams, effective treatments, successful surgeries, same‑day testing and good follow‑up; anxious pets are handled gently and parking is easy. Some feedback mentions occasional continuity issues between different vets, rare admin delays, a few inconclusive diagnostics or a patronising manner, and mixed views on pricing.
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