Stabler & Howlett Veterinary Surgeons - North Mackay
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team who are gentle with pets and communicate clearly. Many mentioned quick fit-ins for procedures and emergencies, and one noted they were open on Sundays. Several reviews highlighted clean, calm facilities and said pricing felt affordable or reasonable. A number of reviewers would highly recommend the clinic and plan to keep returning.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, but a few concerns came up. One owner felt a serious injury was initially missed and only identified after insisting on X‑rays, and another reported poor follow‑up on test results, inconsistent communication, and billing/refund issues. These point to occasional lapses in communication, record‑keeping, and perceived value in those cases. Aside from these instances, negative feedback was rare.
🏥Clinic Specialties
- Emergency and urgent care
- Feline-friendly cat clinic
- Avian and wildlife care
- General surgery and procedures
- Vaccinations and preventative care
- Low-stress handling for anxious pets
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you need an urgent visit or a quick fit-in, call ahead—several owners were accommodated promptly, including emergencies and weekend needs.
- Let the team know if your pet is anxious; reviewers found the staff very accommodating and there is a cat-friendly setup to reduce stress.
- Discuss diagnostics upfront and ask about imaging if you suspect trauma, to ensure concerns are investigated early.
- Keep records of calls and invoices and follow up proactively on test results or refunds to avoid administrative mix-ups.
- Look for the building signage to help with navigation; reviewers with accessibility needs found it useful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Free Car Park
747mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is at Oasis Plaza, 118 Sams Road, North Mackay QLD 4740. As there’s no nearby train or light rail, driving is usually easiest; check Google Maps for the best bus route from your location. Look for the Oasis Plaza signage when you arrive. Parking-wise, there’s a free car park about a 9‑minute walk away.
They’re open Monday to Friday, 8:00 am to 6:00 pm, and closed on Saturday and Sunday. If you need urgent help outside these hours, call ahead to confirm options.
Call (07) 4942 4255 to contact the clinic, or visit http://www.stablerandhowlett.com.au/ for more information.
Book by calling the clinic during opening hours. For urgent cases, call ahead so the team can advise you and try to fit you in promptly.
Consultation fees in Australia aren’t government‑regulated and vary by clinic, and Medicare does not cover pets. Please call the clinic for their current consult fee, and ask for an itemised written estimate for any procedures. If after‑hours care is needed, be aware fees are typically higher. Pet insurance can help with costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
Yes—this clinic provides emergency and urgent care; for after‑hours help, call ahead to confirm availability and advice. If seen after hours, expect higher fees than standard daytime visits.
Yes—there’s a free car park about a 9‑minute walk from the clinic. Plan a little extra time to park and walk, and look for Oasis Plaza signage on arrival.
Yes—this is a feline‑friendly clinic that uses low‑stress handling, and they also provide avian and wildlife care. Let the team know if your pet is anxious so they can prepare.
The clinic is rated 4.5 out of 5 from 49 reviews, with praise for the friendly, caring team, clean and calm facilities, clear communication, quick fit‑ins (including emergencies), and reasonable pricing. A few reviewers mentioned concerns about follow‑up communication, a missed diagnosis, and billing/refund issues.
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