121 reviews
#compassionateCare#emergencyResponse#clearCommunication+13
Karratha Veterinary Hospital - Onslow Branch
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and clear communication, especially during emergencies and hospital stays. Many reported strong clinical outcomes after urgent surgeries, snakebite treatment and complex cases, and valued being kept updated and allowed to visit. Travellers appreciated being fitted in quickly for vaccinations and urgent care, and several noted thoughtful, supportive end‑of‑life care with memorial touches.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a recurring theme is that costs can be high, with a few citing expensive bills and imaging. A small number mentioned issues with staff attitude or communication, including one distressing account involving consent and animal handling, and another noting rudeness. A couple of people found the clinic hard to locate when visiting from out of town, and some treatments sometimes required referral south, which added cost and travel.
🏥Clinic Specialties
- Emergency and trauma care
- Surgery including same‑day procedures
- Oncology and chemotherapy support
- End‑of‑life and euthanasia care
- Avian and poultry care
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#emergencyResponse#surgicalSkill#clearCommunication#endOfLifeSupport#travellerFriendly#shortWaits#phoneAdvice#highPrices#referralCosts#anxietyAwareHandling#knowledgeableTeam#hardToFindLocation
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after‑hours issues, call or message ahead—several reviewers were seen very quickly when they contacted the clinic first.
- If you’re travelling through, phone in advance; the team often fits visitors in for vaccinations or urgent care.
- Discuss estimates and options upfront, as a few reviewers found some services expensive; ask about budget‑friendly approaches when possible.
- Let the staff know if your pet is anxious—they have been patient and will allow time for pets to settle before procedures.
- If specialised care is needed, clarify potential referral locations and costs so you can plan travel and finances.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is in Karratha, WA 6714. There isn’t a nearby train or light-rail station within walking distance, so driving is usually the easiest option. Street parking is typically available—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm; closed on Sunday.
Call (08) 9185 1600 for enquiries or visit https://karrathavethospital.com.au/ for more information.
The simplest way is to call the clinic to book. For urgent concerns, call ahead so the team can advise you and prepare; travellers passing through are often accommodated when you phone in advance.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedures or imaging. If after-hours care is needed, be aware fees are typically higher. Pet insurance can help with eligible claims, and some clinics offer payment-plan or gap-claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic currently accepts.
They are experienced with emergencies and trauma care; for after-hours assistance, call ahead for advice and to confirm current availability. If the team can’t see you immediately, they can guide you to the nearest suitable emergency option.
Yes—street parking is typically available near the clinic; remember to check local parking signs.
Available services noted by reviewers include emergency and trauma care, surgery (including some same‑day procedures), oncology and chemotherapy support, end‑of‑life and euthanasia care, avian and poultry care, and routine preventive care and vaccinations.
It holds a 4.5/5.0 rating from 121 reviews, with praise for the friendly, compassionate team, clear communication, and strong outcomes in emergencies and surgery. Some reviewers felt pricing could be high and a few mentioned mixed experiences with communication or finding the location.
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Last updated: 9 July 2026