552 reviews
19 Mitchell Drive, East Maitland NSW 2323
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, compassionate and professional, with clear explanations and thoughtful follow‑up. Many note accurate diagnoses and strong outcomes for both routine care and complex issues, along with gentle handling of cats and nervous pets. People also highlight reasonable pricing and value, responsive help in emergencies, and excellent puppy preschool classes.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. Some owners reported difficulty getting appointments or experiencing longer waits at very sensitive times, and one reviewer felt an urgent case wasn’t triaged promptly. There was also a single account of a misdiagnosis and aborted surgery that required referral elsewhere, and a few disliked COVID‑era policies where pets were taken in without owners. Overall, however, negative experiences were rare compared with the volume of strong endorsements.
🏥Clinic Specialties
- Puppy preschool and behaviour training
- Dentistry and dental surgery
- End-of-life and palliative care
- Emergency and urgent care
- Feline medicine and gentle handling
- Exotics and avian/small mammal care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#knowledgeableVets#reasonablePrices#emergencyHelp#puppyClasses#catFriendlyHandling#endOfLifeSupport#thoroughDiagnostics#longTermClients#appointmentHardToGet#longWaits#covidSafe#convenientParking
Overall Ratings
🐾Tips for Pet Owners
- Book ahead where you can, as appointments can be hard to get at busy times and for sensitive end‑of‑life visits.
- For urgent problems, call first and clearly explain the severity; if they can’t see you immediately, consider an emergency hospital.
- Ask for an estimate—reviewers consistently found fees reasonable and staff willing to discuss cost‑effective options.
- If you prefer to stay with your pet during vaccinations or procedures, check the current policy when booking.
- Confirm opening hours and parking before you go; one reviewer noted online hours were inaccurate and there is 1‑hour street parking out front.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:30 | |||||||
| 09:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
East Maitland Veterinary Clinic is at 96 George St, East Maitland NSW 2323. As there’s no train or light-rail station within an easy walk, driving is usually the simplest; street parking is available on George St (check signage, as one reviewer noted 1‑hour limits out front). If you’re using public transport, check Google Maps for the nearest bus route and stops.
Please call ahead to confirm current opening hours, as they may change. If you need urgent help outside usual hours, call first to check availability or head to an emergency hospital if the clinic is closed.
You can call the clinic on (02) 4933 7401 or visit their website at https://www.localvet.com.au/eastmaitland/ for information.
To book, call the clinic to schedule a time. Appointments can be popular, so it’s best to book ahead, especially for sensitive visits or if you have specific timing needs; you can also check the website for service details before calling.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most up‑to‑date fee, call the clinic for a quote, and if a procedure is recommended, ask for an itemised written estimate. If after‑hours care is available, note that fees are typically higher. Consider whether pet insurance or general payment‑plan options could help with larger bills.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
The clinic provides emergency and urgent care, with reviewers noting responsive help in emergencies. For urgent cases, call first so the team can triage; if it’s after hours and they’re closed, proceed to an emergency hospital.
Yes—street parking is available on George St right by the clinic; check local signage, as one reviewer mentioned 1‑hour limits out front. No nearby paid car park was identified.
The clinic’s services include puppy preschool and behaviour training, dentistry and dental surgery, end‑of‑life and palliative care, emergency and urgent care, feline medicine with gentle handling, and care for exotics including birds and small mammals.
Pet owners rate the clinic highly at 4.7/5.0 from 232 reviews, praising kind and professional vets and nurses, clear communication, thoughtful follow‑up, accurate diagnoses, gentle handling (especially for cats and nervous pets), reasonable pricing, and excellent puppy classes. A few noted difficulty getting appointments or longer waits at peak times, and isolated concerns about triage and past COVID‑era policies, but overall feedback is strongly positive.
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Last updated: 8 July 2026