209 reviews
Shop 28, 155 Nineteenth Avenue, Palm Beach QLD 4221
#compassionateCare#thoroughExplanations#skilledVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the vets’ clear, thorough communication. Many highlighted being fitted in for urgent issues and receiving diligent follow-up, with strong outcomes across surgeries, wound care, snake-bite treatment, and dental cleans. Puppies and anxious pets were handled gently, and several reviewers said they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Reviews are largely positive, but a few concerns stood out. One owner reported a distressing euthanasia experience, and another said a sick lorikeet was declined, suggesting limits on species seen. A small number felt some vets were rushed or that reception handled a billing issue insensitively; there were also comments about unexpected or high costs and a desire for clearer estimates. Isolated mentions included discomfort with waiting in the car during heat and wishing the clinic were 24-hour.
🏥Clinic Specialties
- Soft tissue surgery and wound management
- Dental cleaning and dental care
- Emergency and critical care for urgent cases
- Puppy and kitten vaccinations and health checks
- Chronic disease workups and second opinions
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#clearCommunication#gentleWithPets#emergencyFitIns#surgeryAndWoundCare#dentalCare#puppyKittenCare#followUpSupport#reasonablePricing#pricingTransparencyIssues#waitingInCar#accessibilityParking#longTermClients#endOfLifeCare
Overall Ratings
🐾Tips for Pet Owners
- If you prefer a particular vet, call ahead to confirm their availability and book accordingly.
- Ask for a written estimate before procedures or medications to avoid bill shock and ensure pricing clarity.
- For urgent problems, phone first or present promptly—reviews suggest the clinic often fits in emergencies.
- Confirm they see your pet’s species (e.g., birds) before heading in.
- If arranging end-of-life care, discuss sedation and the process in advance to align with your wishes.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Fifth Avenue and Cypress Terrace Carpark
254m62 Cypress Terrace, Palm Beach QLD 4221, Australia
Joe Davidson Carpark
269m101 Cypress Terrace, Palm Beach QLD 4221, Australia
Palm Beach Hotel
285m10 Palm Beach Ave, Bilinga QLD 4225, Australia
Motorcycle Parking (only 2 bays)
316m15 Fifth Ave, Palm Beach QLD 4221, Australia
Wilson Parking - Palm Beach Hotel
326m1118 Gold Coast Hwy, Palm Beach QLD 4221, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Palm Beach is at 46-48 Sixth Ave, Palm Beach QLD 4221. There isn’t a train or light-rail station within easy walking distance, so driving or taking a local bus is simplest—use Google Maps to plan the best bus route. Parking is close by at Fifth Avenue and Cypress Terrace Carpark (about a 3‑minute walk), Joe Davidson Carpark (about 3 minutes) and near the Palm Beach Hotel (about 4 minutes), with additional street parking in the area.
They’re open Monday to Friday, 8:00 am–6:00 pm, and closed on Saturday and Sunday. Hours may vary on public holidays—check before you visit.
You can call (07) 5534 4688 or visit their website: https://www.greencrossvets.com.au/vets/palm-beach/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=palm_beach
The easiest way is to call the clinic to book. For urgent problems, phone first—they often fit in emergencies. If you prefer a particular vet, ask to schedule with them when you book.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so prices vary by clinic and case. Call the clinic for a current consult fee and request an itemised written estimate for any procedures or medications. If you need after-hours emergency care at a 24/7 hospital, be aware fees are typically higher. Many pet owners use insurance or payment-plan options in Australia; check your cover and ask what options this clinic can support.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
They manage urgent cases during opening hours and reviews note they often fit in emergencies, but the clinic isn’t open after-hours or on weekends. For emergencies outside their hours, contact a 24/7 emergency vet in the Gold Coast; after-hours fees are usually higher.
Yes—nearby options include Fifth Avenue and Cypress Terrace Carpark (about a 3‑minute walk, 24 hours) and Joe Davidson Carpark (about 3 minutes, 24 hours), plus parking near the Palm Beach Hotel (about 4 minutes) and surrounding street parking.
Services highlighted include soft tissue surgery and wound management, dental cleaning and dental care, emergency and critical care for urgent cases, puppy and kitten vaccinations and health checks, chronic disease workups and second opinions, and end-of-life and euthanasia support. If your pet isn’t a dog or cat, call ahead to confirm they can see your species.
They’re rated 4.6/5 from 114 reviews, with praise for friendly, compassionate staff, clear communication, fitting in urgent cases, diligent follow-up, and good outcomes in surgeries, wound care, snake-bite treatment and dental cleans. A few reviews mentioned pricing surprises, wishing for clearer estimates, an isolated concern about a euthanasia experience, and that a lorikeet was declined.
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Last updated: 30 June 2026