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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets—especially Dr Reb—and nursing team for their kindness, gentle handling and clear explanations. Many noted thorough exams, options discussed without pressure, and excellent follow‑up, including check‑in calls after visits and surgery. People also highlighted quick access for urgent cases, same‑day appointments, and a clean, spacious clinic with easy parking. Several reviews mentioned reasonable fees, upfront quotes and no upselling.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, particularly in the last year, but a small number raised concerns. A handful of reviewers (mostly older posts) felt prices were high or that they were pushed toward extra procedures, and a few described brusque handling or poor bedside manner. One recent cat owner was unhappy about being asked to repeat glucose‑curve testing before insulin was supplied. Apart from that, only minor notes such as occasional queues were mentioned.
🏥Clinic Specialties
- Dentistry and dental extractions
- Desexing and soft-tissue surgery
- Orthopaedic (ACL) surgery and aftercare
- Feline diabetes management and monitoring
- Emergency and urgent care
- Laser therapy and rehabilitation (K-Laser)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if you need an urgent or same‑day appointment—the team often squeezes pets in, even on busy days or holidays.
- Ask for an itemised quote and treatment options; reviewers say the vets explain choices clearly and don’t upsell.
- If your pet is anxious, let the staff know—they are noted for gentle handling, treats and patience.
- Parking is easy in the on‑site lot and nearby street bays, and the waiting area is spacious.
- For chronic conditions (e.g., diabetes), be prepared for recommended monitoring tests and follow‑up calls.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Harbour Town Coach Parking
217mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Arundel Veterinary Surgery is at 190 Brisbane Road, Arundel QLD 4214. Most people drive; there’s an on-site car park and nearby street parking, and Harbour Town Coach Parking is about a 3‑minute walk away. There isn’t a train or light-rail station within easy walking distance, so if you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday 8:00 am–5:00 pm and Saturday 8:00 am–12:00 pm; closed Sunday. Hours may change on public holidays—call ahead to confirm.
Call (07) 5529 0700. You can also visit https://arundelvet.com/ for general information.
Call the clinic during opening hours to book an appointment. For urgent or same‑day needs, call ahead as they often fit pets in quickly, and check the website for visit information.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t apply to pets. For a current quote at Arundel Veterinary Surgery, call the clinic, and for any procedure ask for an itemised written estimate. After‑hours or emergency visits typically attract higher fees. If you have pet insurance or prefer payment‑plan options (e.g., VetPay, Afterpay, GapOnly), review your cover and ask whether the clinic can support claims or plans.
Commonly accepted methods at Australian vet clinics include EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some clinics can process pet‑insurance gap claims or offer payment plans—call ahead to confirm what this clinic accepts.
The clinic provides urgent and emergency triage during opening hours, and reviewers note they often accommodate same‑day cases. For after‑hours emergencies, call ahead first; if they’re closed you may be directed to a 24/7 emergency hospital in the Gold Coast region.
Yes—there’s on‑site parking and nearby street bays, plus Harbour Town Coach Parking is about a 3‑minute walk away. Allow a little extra time during busy periods.
Services include dentistry and dental extractions; desexing and soft‑tissue surgery; orthopaedic (ACL) surgery and aftercare; feline diabetes management and monitoring; emergency and urgent care; and K‑Laser therapy and rehabilitation.
Pet owners rate the clinic highly (4.5/5 from about 170 reviews), praising kind vets and nurses (especially Dr Reb), gentle handling, thorough exams, clear explanations, upfront quotes and follow‑up calls, quick access for urgent cases, and a clean, spacious facility with easy parking. A small number of reviews mention price concerns, feeling pressured toward extras, occasional queues, or brusque handling, and one recent cat owner queried repeat glucose‑curve testing.
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