182 reviews
5/90 Spencer Road, Nerang QLD 4211
#compassionateCare#knowledgeableVets#clearCommunication+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/10
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for genuine compassion and going above and beyond, especially during end‑of‑life care with thoughtful follow‑ups, cards and keepsakes. Many reported strong medical outcomes and clear communication — thorough diagnostics, detailed explanations, and regular updates (even photos) during recovery. Reviewers also valued the clinic’s capability with a wide range of species, from dogs and cats to birds, reptiles, rats and guinea pigs.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, some clients raised pricing concerns, noting variable fees, an expedited-appointment surcharge and a few instances of higher-than-expected medication costs. A small number were unhappy with diagnostics or treatment decisions (including some bird cases) and reported poor outcomes. There were occasional complaints about reception communication, appointment changes and waits at busy times. Despite these points, most reviewers remain very supportive and would return.
🏥Clinic Specialties
- Exotic and avian medicine (parrots, cockatiels, budgies)
- Small mammal care (rats and guinea pigs)
- Orthopaedic and fracture surgery
- Soft tissue surgery (bladder stones, tumour removal)
- Reptile and turtle care
- Compassionate end-of-life and bereavement support
🏷️Keywords
#compassionateCare#endOfLifeSupport#bereavementAftercare#clearCommunication#friendlyStaff#skilledDiagnostics#surgicalExpertise#exoticPetExpertise#avianCare#smallMammalCare#reptileCare#convenientParking#shortNoticeAppointments#busyClinic#priceConcerns#afterpayAvailable
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and confirm same‑day or priority fees, as some reviewers noted price variations and higher medication costs.
- If you have birds or other exotics, request clear dosing and administration instructions (e.g., safe techniques to avoid aspiration) before leaving.
- Parking is available right outside and across the street; allow a little extra time as the clinic can be busy.
- Call ahead for urgent cases — they often fit in short‑notice appointments — and ask about Afterpay to help manage unexpected costs.
- If your pet is hospitalised or having surgery, ask the team about progress updates; reviewers report regular calls and even photo updates.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Public Bike Parking
491mNerang QLD 4211, Australia
Price Street Carpark
541m44 Price St, Nerang QLD 4221, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hinterland Veterinary Surgery is at 21 Station Street, Nerang QLD 4211, in the suburb of Nerang on the Gold Coast. If you’re driving, there is parking right outside and across the street, and the Price Street Carpark is about a 7‑minute walk away. There isn’t a train or light-rail station within easy walking distance, so driving is simplest; otherwise, check Google Maps for the nearest bus options to Station Street or Nerang town centre.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm, and closed on Sunday.
You can call the clinic on (07) 5578 1099 or visit their website at http://www.hintvet.com.au/ for more information.
To book, call the clinic during opening hours or visit their website for options. For urgent cases, call ahead as they often fit in short‑notice appointments when they can.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare does not cover pets. Call the clinic for a current quote for your pet, and ask for an itemised written estimate for any procedures or surgery. Some reviewers mentioned price variations, an expedited‑appointment surcharge and a few higher‑than‑expected medication costs, so it’s wise to confirm all fees upfront. If needed, ask about pet insurance and any payment‑plan options in general terms.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Hinterland Veterinary Surgery notes Afterpay may be available, but please call ahead to confirm accepted payment methods and any pay‑later options.
They provide a range of specialty care, including exotic and avian medicine (parrots, cockatiels, budgies), small mammal care (rats and guinea pigs), reptile and turtle care, orthopaedic and fracture surgery, soft tissue surgery (such as bladder stones and tumour removal), and compassionate end‑of‑life and bereavement support.
Pet owners rate the clinic 4.7/5 from around 260 Google reviews, praising compassionate vets and nurses, thorough diagnostics, clear communication and strong outcomes. Many mention thoughtful end‑of‑life support and regular updates during recovery, while some note pricing concerns (including expedited‑appointment surcharges and medication costs), occasional communication issues and waits at busy times.
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Source: Google Maps
Last updated: 30 June 2026