Vetcall Burleigh Veterinary Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the caring, friendly team who make even anxious pets feel comfortable and follow up after visits. Reviews highlight clear explanations of options and costs, and skilled, thorough care across routine check‑ups, emergencies and complex surgeries, with good outcomes for seniors, dogs, cats and small pets. Many also note being fit in promptly for urgent issues and smooth, on‑time appointments.
💬Common Feedback & Suggestions
A minority of reviewers felt prices for medications and script fees were high, with a few mentions of upselling in the past, while most others found fees reasonable. Appointment availability can be tight at peak times, with one long‑term client upset when the clinic was booked out for an urgent end‑of‑life visit. There were isolated concerns about a hospitalisation outcome and about handling of injured wildlife. Overall the feedback is strongly positive, but clearer cost breakdowns and setting expectations around bookings would help.
🏥Clinic Specialties
- Emergency and urgent care including surgery
- Senior pet care and complex procedures
- Puppy vaccinations and puppy school
- Dentistry and dental extractions
- Small mammal (guinea pig) care
- Dermatology and ear disease management
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—many reviewers were squeezed in same day, but peak times can book out.
- Ask for a written estimate and discuss medication costs and any prescription fees upfront to avoid surprises.
- Let the team know if your pet is anxious; they’re gentle, patient and use calming handling that helps pets settle.
- New puppy owners can ask about vaccination packages and puppy school to cover early training essentials.
- If you need travel documentation, bring airline/interstate requirements—the vets can help prepare what’s needed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Docklands Parking
441mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vetcall Burleigh Veterinary Hospital is at Unit 2, 2 Executive Drive, Burleigh Waters QLD 4220. As there isn’t a train or light-rail station within easy walking distance, driving is usually simplest; Docklands Parking is about a 6‑minute walk (approximately 441 m) from the clinic. If you’re using public transport, check Google Maps for the nearest bus route and timings.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed on Sundays. Hours can change on public holidays, so check their website for updates.
Call (07) 5593 5557 to reach Vetcall Burleigh Veterinary Hospital. You can also visit their website at https://vetcallburleigh.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb for more information.
Call the clinic to book an appointment. You can also visit their website for information and to plan your visit.
Consultation fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. For the most accurate, current price, call the clinic to get a quote, and ask for an itemised written estimate for any procedure. If you ever require after‑hours care, fees are typically higher at any clinic. Pet insurance may help with eligible costs, and some clinics offer payment plans or gap claims (e.g. VetPay, Afterpay, GapOnly) — ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans — please call ahead to confirm what this clinic accepts on the day.
They provide emergency and urgent care, including surgery, during their opening hours. After‑hours availability isn’t listed, so call ahead for advice if you have an urgent issue outside normal hours.
Yes — Docklands Parking is about a 6‑minute walk (approximately 441 m) from the clinic. If you’re driving, allow a little time to park and check Google Maps for current parking options nearby.
The clinic’s specialties include emergency and urgent care (including surgery), senior pet care and complex procedures, puppy vaccinations and puppy school, dentistry and dental extractions, small mammal (guinea pig) care, and dermatology and ear disease management.
Pet owners rate the clinic 4.8/5.0 from 164 reviews. Feedback praises the caring, friendly team who are gentle with anxious pets, clear communication about options and costs, thorough care across routine check‑ups, emergencies and complex surgeries, and prompt fit‑ins; a minority felt medication/script fees were high and that peak‑time bookings can be tight.
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