5.0
18 reviews
15 Ken Russell Court, Bundall QLD 4217
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being highly skilled, compassionate and thorough, with clear explanations and frequent updates. Many cited excellent outcomes from surgeries and procedures (patella and cruciate repairs, amputations, dentals, lipoma removal) and thoughtful handling of anxious pets and emergencies. The clinic’s modern, spotless facilities and welcoming front-desk team were repeatedly highlighted. Several reviewers also valued the membership program and fair, transparent pricing.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns noted. One owner described a distressing euthanasia experience where they felt rushed near closing and said aftercare arrangements weren’t followed through. Another reported administrative errors with vaccine and worming dates, and a single comment mentioned costs felt expensive, though most found pricing reasonable and options to reduce costs were offered. These were exceptions to a strong pattern of care and communication.
🏥Clinic Specialties
- Orthopaedic surgery (patella and cruciate repairs)
- Soft-tissue surgery (amputation and lipoma removal)
- Dentistry and dental extractions
- Ophthalmic procedures (corrective eye surgery)
- Emergency and urgent care
- Diagnostic imaging and ultrasound
🏷️Keywords
#compassionateCare#friendlyTeam#clearCommunication#thoroughExplanations#surgeryExpertise#emergencyAccommodations#acceptsWalkIns#openSevenDays#modernFacilities#spotlessClinic#reasonablePricing#membershipValue#easyParking#followUpCare#anxiousPetsHandled#respectfulEndOfLifeCare
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues or if they’re fully booked, call ahead—reviews show they often accommodate emergencies and walk-ins, and they’re open seven days.
- Consider their membership program if your pet needs regular care; many owners felt it offered strong value.
- If your pet is nervous, ask about brief social visits to build positive associations with the clinic.
- Request written estimates and discharge notes—owners consistently report clear, thorough communication and updates.
- For end-of-life care, confirm aftercare logistics (such as cremation arrangements and timelines) before leaving to avoid confusion.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Frigo Court Carpark
643m6 Frigo Ct, Bundall QLD 4217, Australia
Secure Parking - 130 Bundall Road Bundall Car Park
739m140 Bundall Rd, Bundall QLD 4217, Australia
Motorcycle Parking
753mLOT 5 Ouyan St, Surfers Paradise QLD 4217, Australia
Ouyan St Parking
771mLOT 5 Ouyan St, Surfers Paradise QLD 4217, Australia
Secure Parking - Karp Court, Bundall Gold Coast Car Park
771mUnit 8/10 Karp Ct, Bundall QLD 4217, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Coastal Veterinary Hospital is at 44 Upton St, Bundall QLD 4217 in the Gold Coast. There isn’t a train or light-rail station within an easy walk, so driving is usually simplest. Nearby parking options include Frigo Court Carpark (about an 8‑minute walk) and Secure Parking – 130 Bundall Road (about a 9‑minute walk), with Motorcycle Parking also around a 9‑minute walk. If you’re using public transport, check Google Maps for the closest bus route to 44 Upton St.
They’re open 8:00 AM to 6:00 PM, Monday to Sunday.
Call (07) 5666 5372 or visit https://coastalveterinaryhospital.com.au/ for more information.
Book by calling the clinic to arrange a time that suits you. For urgent concerns, call ahead—reviews indicate they often accommodate emergencies and walk-ins, and they’re open seven days.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most up‑to‑date consultation fee, call the clinic for a quote and request an itemised written estimate for any procedure. If you have pet insurance, ask about claim options; some clinics also offer gap‑only claims or payment plans (e.g. VetPay or Afterpay), but availability varies—ask when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, please call ahead to confirm what’s available at Coastal Veterinary Hospital.
They provide emergency and urgent care and are open seven days from 8:00 AM to 6:00 PM; for time‑sensitive issues, call ahead so the team can prepare. After‑hours arrangements aren’t stated—check their website for any updates.
Yes. Nearby car parks include Frigo Court Carpark (about an 8‑minute walk) and Secure Parking – 130 Bundall Road (about a 9‑minute walk), with Motorcycle Parking also around a 9‑minute walk. If you’re taking public transport, use Google Maps to find the nearest bus route to 44 Upton St.
Services highlighted in reviews and the clinic summary include:
- Orthopaedic surgery (patella and cruciate repairs)
- Soft‑tissue surgery (amputation and lipoma removal)
- Dentistry and dental extractions
- Ophthalmic procedures (corrective eye surgery)
- Diagnostic imaging and ultrasound
- Emergency and urgent care
They’re very highly rated at 4.9/5.0 from 109 reviews. Owners praise the skilled, compassionate vets and nurses, clear explanations and frequent updates, excellent outcomes from surgeries and dentals, thoughtful handling of anxious pets and emergencies, modern spotless facilities, a friendly front desk, and fair, transparent pricing with good membership value. A few isolated concerns mentioned a rushed euthanasia experience near closing, some administrative errors with vaccine/worming dates, and one comment about costs, but overall feedback strongly supports their care and communication.
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Last updated: 30 June 2026