37 reviews
24 Main Street, North Tamborine QLD 4272
#compassionateCare#empatheticStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s exceptional rehab outcomes and clear, unrushed assessments. Many pets with IVDD, cruciate/ACL injuries, arthritis and other mobility issues showed marked improvement or avoided surgery through tailored treatment plans, hands‑on therapies and detailed home programs. Reviewers repeatedly highlighted kind, compassionate staff, great communication and follow‑up, and results that restored pets’ comfort and activity.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few minor themes were that recovery usually requires multiple sessions plus committed home exercises, and some owners travelled a fair distance to attend. A handful of anxious or reactive pets needed careful handling or muzzles, which the team managed well. No consistent concerns were raised about cost or cleanliness.
🏥Clinic Specialties
- Conservative management of cruciate/ACL injuries
- IVDD and spinal rehabilitation
- Acupuncture, laser and shockwave therapy
- Hydrotherapy and physiotherapy programs
- Senior arthritis and mobility care
- Post‑operative orthopaedic rehabilitation
🏷️Keywords
#compassionateCare#thoroughAssessment#clearCommunication#alternativeToSurgery#rehabilitationExperts#hydrotherapyAvailable#acupunctureAndLaser#shockwaveTherapy#tailoredTreatmentPlans#homeExerciseGuidance#seniorPetCare#responsiveTeam#reasonablePricing#mobileVisits#improvedMobility#handlesReactivePets
Overall Ratings
🐾Tips for Pet Owners
- Share videos and a brief history of your pet’s mobility issues before the first visit to help the team triage and plan.
- Be prepared for a multi‑session rehab plan and follow the at‑home exercises closely for best results.
- Ask about non‑surgical options for cruciate/ACL injuries and IVDD, or targeted post‑op rehab if surgery has already been done.
- If your pet is anxious or reactive, let the clinic know beforehand so they can plan safe handling (muzzles/spacing if needed).
- If your pet’s mobility is deteriorating, request an expedited appointment—reviewers noted the team accommodated urgent cases.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Balance Veterinary Care is at 96 Main Western Road, Tamborine Mountain QLD 4271. As there’s no train, metro or light-rail station within walking distance, driving is usually easiest; street parking is typically available on or near Main Western Road (check local signage). If you prefer public transport, use Google Maps to plan a nearby bus route to Tamborine Mountain.
They’re open Monday to Friday, 8:30 am–5:30 pm, and closed on Saturday and Sunday.
You can reach the clinic on 0431 263 728 or via their website: http://balancevet.com.au/?utm_source=google&utm_medium=local&utm_campaign=1&utm_content=primary
Book by calling the clinic or visiting their website to enquire about available appointment times. For mobility issues, you can share brief history and videos ahead of time to help triage, and if your pet is deteriorating, ask about an expedited appointment.
In Australia, vet fees aren’t government-regulated and vary by clinic and the care your pet needs, so call the clinic for a current quote and request an itemised written estimate for any procedures. If you require after-hours or emergency care, fees are typically higher. Pet insurance and payment-plan options (e.g. VetPay, Afterpay, GapOnly) may help with costs, but availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
The clinic focuses on rehabilitation and pain management, including conservative cruciate/ACL care, IVDD and spinal rehab, acupuncture, laser and shockwave therapy, hydrotherapy and physiotherapy programs, senior arthritis and mobility care, and post‑operative orthopaedic rehabilitation, with tailored home exercise plans and considerate handling for anxious or reactive pets.
Yes—street parking is usually available on or near Main Western Road; please check local signage and allow a few extra minutes to park.
Mobile visits are available; call to discuss your location, availability and any additional fees.
Pet owners rate the clinic 5.0/5 (112 reviews), praising excellent rehab outcomes, clear and unrushed assessments, compassionate care, and strong communication and follow‑up—many pets with IVDD, ACL injuries and arthritis improved or avoided surgery with tailored plans. Minor notes were that rehab often needs multiple sessions and consistent home exercises, and some owners travelled a distance; handling of anxious/reactive pets was reviewed positively.
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Last updated: 30 June 2026