353 reviews
13 Euphemia Street, Jimboomba QLD 4280
#compassionateCare#clearCommunication#proactiveUpdates+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team who communicate clearly, answer questions and follow up after visits. Many reported excellent care and outcomes across emergencies, tick cases, surgeries and dental procedures, with gentle handling of anxious pets. Booking was described as easy with short-notice appointments accommodated, and several said the VIP plan helped make costs more manageable.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, though a small number raised concerns about rude or unhelpful interactions and a perception of being money-focused. A few felt surgery was suggested too quickly, one reported an appointment time being changed without consent, and another felt euthanasia pricing was high; one person also noted outdated in-store promo signage. There were isolated complaints about poor handling during nail clipping that increased a dog’s anxiety. Overall sentiment was strongly favourable with these exceptions.
🏥Clinic Specialties
- Emergency care and tick paralysis treatment
- Soft tissue surgery and tumour removal
- Dentistry and dental extractions
- Orthopaedic issues like ACL injuries
- End-of-life and home euthanasia support
- Desexing procedures
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#patientWithAnxiousPets#thoroughExplanations#emergencyAccommodations#quickAppointments#followUpCalls#vipSavingsProgram#reasonablePricing#cleanFacilities#highlyRecommended#knowledgeableVets#surgerySuccess#moneyFocusedConcerns#appointmentChanges
Overall Ratings
🐾Tips for Pet Owners
- Ask about the VIP plan if you have upcoming procedures or regular care needs, as many reviewers saved significantly on costs.
- Call ahead for emergencies or last‑minute issues; the team often fits pets in at short notice and has stayed late for urgent cases.
- If your pet is anxious, let reception know on arrival—staff use treats and gentle handling to help them settle.
- Request itemised quotes and discuss all options before major procedures or euthanasia to avoid cost surprises.
- Bring previous medical records or authorise the clinic to obtain them so the vets have full history at hand.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VetLove Flagstone is at 7/6-10 Allis St, Flagstone QLD 4280. As there’s no train or light-rail station within an easy walk, driving is usually simplest; street parking is typically available on Allis St and nearby streets—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops to the clinic.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed Sunday. Hours may vary on public holidays, so check the website or call ahead before you visit.
You can contact VetLove Flagstone on (07) 5546 0315 or via their website: https://vetlove.com.au/location/vetlove-flagstone/.
You can book by calling the clinic or visiting their website to request a booking if online scheduling is available. For urgent problems, call first so the team can advise you and prepare for your pet’s arrival.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most current consultation fee, call the clinic and ask for an itemised written estimate for any procedures or diagnostics recommended. If you need urgent or after‑hours care, be aware those fees are typically higher. You can also ask about using pet insurance and whether the clinic accepts general payment options some vets use (for example VetPay, Afterpay or GapOnly), but availability varies by clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
They manage emergencies such as tick paralysis and urgent cases during opening hours; call ahead so the team can prepare. For problems outside opening hours, call first—if the clinic is closed, you may be directed to a nearby 24/7 emergency hospital, and after‑hours fees are generally higher.
Yes—street parking is typically available on Allis St and surrounding streets near the clinic; please check local signage. If you require accessible parking, call ahead to discuss the best options close to the entrance.
Based on the clinic’s summary, services include: emergency care and tick paralysis treatment; soft tissue surgery and tumour removal; dentistry and dental extractions; help with orthopaedic issues such as ACL injuries; desexing; and end‑of‑life care including home euthanasia support.
It’s highly rated at 4.7/5.0 from 127 reviews, with owners praising the caring, friendly team, clear communication, follow‑up calls, gentle handling of anxious pets and strong results across emergencies, tick cases, surgeries and dental work. Some feedback mentioned occasional rude or unhelpful interactions, a perception of being money‑focused, an appointment time changed without consent, higher euthanasia pricing for one reviewer, outdated promo signage, and one report of stressful nail clipping, but overall sentiment is strongly positive.
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Last updated: 30 June 2026