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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being deeply caring, patient and thorough, taking time to listen and explain treatment options without rushing. Many noted calm, gentle handling of nervous pets, clear communication, and reassuring follow‑up calls. Reviews also highlight quick help for urgent or same‑day issues and long‑term trust built over years of reliable care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners felt costs or recommended tests were higher than expected, mentioned upselling, or had a billing mix‑up. One reviewer reported dissatisfaction around a kennel cough vaccine choice and side‑effect communication. For after‑hours emergencies, some pets were referred to external hospitals.
🏥Clinic Specialties
- Emergency and urgent care
- Surgery (including emergency procedures)
- Dermatology and allergy management
- Ophthalmology (corneal ulcers)
- End-of-life and palliative care
- Avian and bird care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if your pet needs urgent attention; many reviewers were fitted in quickly for same‑day or emergency visits.
- Bring a list of questions or concerns—vets here take time to listen and will walk you through diagnosis and treatment options.
- If you’re cost‑conscious, ask for an itemised estimate and discuss alternatives; reviewers mention fair pricing and options like Afterpay.
- Let staff know if your pet is anxious; they use gentle handling and treats to make visits less stressful.
- Seek prompt care for skin or eye issues—the clinic is frequently praised for effective dermatology and corneal ulcer treatments.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 | |||||||
| 08:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 35 Mclean Street, Coolangatta Car Park
221mChalk and Lanham Street Carpark
311mMotorcycle Parking (only 4 bays)
323mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Twin Towns Vet is at 35 Garrick Street, Coolangatta QLD 4225. There isn’t a train/metro/light‑rail station within easy walking distance, so driving is usually easiest; otherwise, check Google Maps for the nearest bus route. Nearby parking includes Secure Parking – 35 Mclean Street, Coolangatta Car Park (about a 3‑minute walk) and Chalk and Lanham Street Carpark (about a 4‑minute walk), with a small motorcycle parking area roughly 4 minutes away.
Twin Towns Vet is open Monday to Friday 7:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; it is closed on Sundays.
The easiest way to contact Twin Towns Vet is by phone on (07) 5599 1090. You can also find details on their website: https://twintownsvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book, call the clinic or visit their website to enquire about available appointment times. Website: https://twintownsvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so call the clinic for a current quote. Medicare doesn’t cover pets, and total costs depend on your pet’s needs. For any procedure, ask for an itemised written estimate before you proceed. After‑hours and emergency hospitals typically charge higher fees. If you have pet insurance, check your policy; some clinics support gap claims, and some owners use payment‑plan options (e.g. VetPay or Afterpay)—ask the clinic what they offer.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what Twin Towns Vet accepts. Some clinics also offer pet‑insurance gap claims or payment plans (e.g. VetPay, Afterpay or GapOnly)—ask the team about options.
Twin Towns Vet provides urgent and emergency care during normal opening hours—call ahead if your pet needs immediate attention. Reviews note that some after‑hours emergencies are referred to external 24/7 hospitals; if it’s outside their opening times, search for the nearest emergency vet on the Gold Coast.
Twin Towns Vet offers emergency and urgent care, surgery (including emergency procedures), dermatology and allergy management, ophthalmology for corneal ulcers, end‑of‑life and palliative care, and avian/bird care.
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