Gladstone Veterinary Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 8/5

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, caring team and thorough vets who explain treatments clearly and handle animals gently. Many reported good outcomes across routine care and more complex cases, with several noting follow-up calls and the staff fitting them in at short notice or accepting walk-ins. Value for money was frequently mentioned, with multiple reviewers calling prices reasonable or cheaper than elsewhere, and some procedures costing less than expected.

💬Common Feedback & Suggestions

While most feedback was positive, a few reviewers reported issues: one urgent case was turned away at reception, and there was an isolated long wait of over an hour. A handful of concerns touched on clinical matters such as a misdiagnosis, an upsetting euthanasia experience, an additional injection given without prior consent, and lack of equipment for a glaucoma case. Pricing drew mixed comments, including one account of refusal to provide an external prescription and a couple of reports of higher-than-expected costs. A small number mentioned inconsistent desk-side manner or handling concerns with larger dogs.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • Fracture care and splinting
  • Exotic and small mammal medicine (rats, guinea pigs)
  • Reptile care (snakes)
  • Allergy management and injections
  • End-of-life and euthanasia support

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#walkInsWelcome#shortNoticeAppointments#reasonablePricing#pricingConcerns#longWaits#turnedAwayEmergency#largeDogHandlingIssues#consentCommunicationIssues#exoticPetCare#dentalCare#fractureCare#endOfLifeCare#wildlifeSupport

Overall Ratings

🐾Tips for Pet Owners

  • If your pet needs urgent attention, call ahead to confirm they can see you immediately, as one reviewer reported being turned away without an appointment.
  • Ask for an itemised estimate and clarify prescription options up front, since a few owners mentioned pricing differences and external prescription refusals.
  • If you have a large or anxious dog, discuss handling preferences and consent for any optional treatments (e.g., heartworm injections) before the consult.
  • Mention if you’re bringing an exotic or small mammal (rats, guinea pigs, snakes) when booking, as the clinic has experience with these species.
  • They often accept walk-ins and fit people in at short notice, but be prepared for potential waits during busy periods.
📊 **Overall Ratings** - Medical Expertise: 82% satisfied - Service Attitude: 92% satisfied - Convenience: 76% satisfied - Pricing: 76% satisfied - Cleanliness: 85% satisfied - Recommendability: 88% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, caring team and thorough vets who explain treatments clearly and handle animals gently. Many reported good outcomes across routine care and more complex cases, with several noting follow-up calls and the staff fitting them in at short notice or accepting walk-ins. Value for money was frequently mentioned, with multiple reviewers calling prices reasonable or cheaper than elsewhere, and some procedures costing less than expected. 💬 **Common Feedback & Suggestions** While most feedback was positive, a few reviewers reported issues: one urgent case was turned away at reception, and there was an isolated long wait of over an hour. A handful of concerns touched on clinical matters such as a misdiagnosis, an upsetting euthanasia experience, an additional injection given without prior consent, and lack of equipment for a glaucoma case. Pricing drew mixed comments, including one account of refusal to provide an external prescription and a couple of reports of higher-than-expected costs. A small number mentioned inconsistent desk-side manner or handling concerns with larger dogs. 🏥 **Clinic Specialties** - Dentistry and dental extractions - Fracture care and splinting - Exotic and small mammal medicine (rats, guinea pigs) - Reptile care (snakes) - Allergy management and injections - End-of-life and euthanasia support 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExams #clearCommunication #followUpCalls #walkInsWelcome #shortNoticeAppointments #reasonablePricing #pricingConcerns #longWaits #turnedAwayEmergency #largeDogHandlingIssues #consentCommunicationIssues #exoticPetCare #dentalCare #fractureCare #endOfLifeCare #wildlifeSupport 🐾 **Tips for Pet Owners** - If your pet needs urgent attention, call ahead to confirm they can see you immediately, as one reviewer reported being turned away without an appointment. - Ask for an itemised estimate and clarify prescription options up front, since a few owners mentioned pricing differences and external prescription refusals. - If you have a large or anxious dog, discuss handling preferences and consent for any optional treatments (e.g., heartworm injections) before the consult. - Mention if you’re bringing an exotic or small mammal (rats, guinea pigs, snakes) when booking, as the clinic has experience with these species. - They often accept walk-ins and fit people in at short notice, but be prepared for potential waits during busy periods.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Clinic phone
(07) 4979 3444
Official website
gladstonevet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

60 Phillip Street, Sun Valley QLD 4680

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Gladstone Veterinary Clinic is at 60 Phillip Street, Sun Valley QLD 4680 in the Gladstone area. The clinic is best reached by car; there isn’t a nearby train or light-rail station within walking distance. Check Google Maps for the most convenient local bus route. Street parking is usually available on Phillip Street and nearby streets—always check signage before you park.

They’re open Monday to Friday, 8:00 am to 5:00 pm, and closed on Saturday and Sunday. Hours may differ on public holidays, so call ahead to confirm.

Call (07) 4979 3444. You can also visit their website at http://www.gladstonevet.com.au/ for general information.

The simplest way to book is to call the clinic during business hours. Reviews mention they often accept walk-ins and fit people in at short notice, but availability varies—call ahead to minimise waiting, and mention if you’re bringing an exotic pet so they can schedule appropriately.

Veterinary fees in Australia are set by each clinic and aren’t government regulated, and Medicare doesn’t cover pets. For the current consultation fee and any procedure costs, call the clinic and ask for an itemised written estimate. If you have pet insurance or prefer payment-plan options (e.g., VetPay, Afterpay, GapOnly), ask how claims or payments can be handled.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans—call ahead to confirm what this clinic accepts on the day.

They operate during business hours (Mon–Fri 8:00 am–5:00 pm) and do not list after-hours emergency services. For urgent issues outside these times, contact an emergency vet in your area; during open hours, call ahead to check immediate availability, as one reviewer reported being turned away without an appointment.

Their noted services include dentistry and dental extractions, fracture care and splinting, exotic and small mammal medicine (rats, guinea pigs), reptile care (snakes), allergy management and injections, and end-of-life and euthanasia support.

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Source: Google Maps
Last updated: 30 June 2026