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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s kindness, compassion and welcoming manner, noting staff who are friendly, attentive and patient with pets and people alike. Vets were described as thorough and knowledgeable, taking time to explain procedures and treatment options clearly, including for seniors and dental work. Many highlighted how the team accommodates anxious dogs and can fit pets in on short notice, even after-hours when needed. Several reviewers also appreciated transparent costs and strong value via the Best Mates program.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with no recurring complaints. Few comments mention facilities or cleanliness directly, so first‑time visitors might wish to confirm practical details like parking and opening hours ahead of time. Otherwise, feedback centres on gratitude for prompt, caring service and clear communication.
🏥Clinic Specialties
- Dentistry and dental extractions
- Senior and geriatric pet care
- Emergency and urgent same-day care
- Anxiety-aware handling for nervous dogs
- Euthanasia and end-of-life care
- Wellness plans (Best Mates program)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if you need a same‑day or urgent appointment; reviewers were often fitted in at short notice, including on Fridays and after‑hours.
- Ask about the Best Mates program if you want to manage routine care costs and value; several owners found it excellent value.
- Let the team know if your pet is anxious so they can tailor the visit with extra patience and accommodations.
- If your pet is booked for a procedure (e.g., dental), expect clear pre‑ and post‑op instructions—bring any questions you have.
- For practicalities not often mentioned in reviews (e.g., parking, opening times), confirm details when booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Highton Village Vet is at 88 Barrabool Rd, Highton VIC 3216 in Geelong. As there isn’t a train station within easy walking distance, it’s usually easiest to drive or use Google Maps to plan a nearby bus route. Street parking is generally available near the clinic—check local signage for time limits.
They’re open Monday to Friday, 8:00 am–6:00 pm, and closed on Saturday and Sunday. Hours may change on public holidays, so check ahead before you travel.
You can contact Highton Village Vet on (03) 5296 0400. For more information, visit their website: https://hightonvillage.vet/
Book by calling the clinic, and you can also visit their website to enquire about available appointment options. If your pet is anxious or needs urgent same‑day care, mention this when you book so the team can accommodate you.
Consultation fees vary and aren’t government‑regulated in Australia, so call the clinic for a current quote. Medicare doesn’t cover pets, and prices differ by clinic and case. If your pet needs a procedure (for example, dental work), ask for an itemised written estimate beforehand. Because they can assist with urgent or after‑hours needs, be aware after‑hours fees are typically higher. If you have pet insurance, check what’s covered and how to claim, and ask about any payment‑plan options when you book.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They provide urgent same‑day care during business hours, and reviews note the team may try to help after‑hours when possible—call first to confirm availability. If you can’t reach them and it’s life‑threatening, head to a 24/7 emergency vet.
Yes—street parking is typically available near the clinic. Check local signs for time limits and consider allowing a few extra minutes at busy times.
Services highlighted by owners and clinic info include dentistry (including extractions), senior and geriatric pet care, anxiety‑aware handling for nervous dogs, euthanasia and end‑of‑life care, urgent same‑day care, and wellness plans (Best Mates program).
Pet owners rate the clinic 4.8 out of 5.0 from 46 reviews, praising kind, compassionate staff, thorough and clear explanations, transparent costs and value (including the Best Mates program), and the ability to fit pets in at short notice—especially helpful for anxious dogs and dental care.
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