150 reviews
42 grubb rd ocean grove vic 3226
#compassionateCare#friendlyStaff#professionalTeam+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the exceptional customer service and responsiveness, noting staff who are flexible with their time and go out of their way to help. Many highlighted prompt, fast turnarounds and clear communication, plus strong product knowledge and advice. Several comments mentioned a great range of equipment, including second‑hand options, and support that helped get practices set up quickly and hassle‑free.
💬Common Feedback & Suggestions
Reviews are almost entirely positive with no recurring complaints. Most feedback focuses on equipment supply and support rather than clinical care or facilities, so there’s little to gauge about medical outcomes or cleanliness. Pricing is only mentioned once, positively, so clearer upfront quotes and options may assist new customers making purchasing decisions.
🏥Clinic Specialties
- Veterinary equipment supply (new and second‑hand)
- Practice setup support and sourcing
- Prompt delivery and logistics
- Product advice and information
- Instrumentation and devices
🏷️Keywords
#exceptionalService#promptDelivery#flexibleScheduling#goesAboveAndBeyond#responsiveCommunication#productKnowledge#friendlyTeam#wideProductRange#costEffectiveOptions#practiceSetupSupport#personalisedService#highlyRecommended#hassleFreeExperience#secondHandEquipment#fastTurnaround#limitedClinicalInfo
Overall Ratings
🐾Tips for Pet Owners
- Reach out by phone or email to get quick answers and tailored product advice.
- If you need gear urgently, ask about current stock and ASAP delivery options.
- Share your clinic’s specific needs so they can recommend suitable equipment or second‑hand alternatives.
- Discuss your budget upfront to explore cost‑effective options.
- Starting a new practice? Leverage their setup support to get up and running quickly and hassle‑free.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜16:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Unnamed veterinary record - VIC 3226 is located in Ocean Grove, VIC 3226 (Geelong region); no specific street address is listed. There isn’t a train/metro/light-rail station within walking distance, so it’s easiest to drive or use Google Maps to find the nearest bus route. Street parking is typically available in Ocean Grove—always check local signage.
They’re open Monday to Thursday 9:00 am–5:00 pm and Friday 9:00 am–4:00 pm, and closed on weekends.
Call (03) 5255 3739. You can also visit their website for more information: http://biovetaust.com.au/
Call to discuss your needs or enquire via their website; based on the services listed, they focus on veterinary equipment supply and practice setup support rather than pet consultations, so confirm the scope of services when you get in touch.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare does not cover pets, so prices vary by clinic and service. As this business focuses on equipment supply and support, if you’re seeking a pet consultation or procedure, call to confirm whether clinical services are offered and ask for a current quote; for any procedure, request an itemised written estimate. If you use pet insurance or need payment-plan options, ask what’s available at the clinic you choose.
Most Australian vet businesses commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this business currently accepts.
Based on available information, their focus is on: • Veterinary equipment supply (new and second-hand) • Practice setup support and sourcing • Prompt delivery and logistics • Product advice and information • Instrumentation and devices.
It holds a 5.0/5 rating from 6 reviews, with consistent praise for exceptional customer service, responsive communication, flexible support, fast turnarounds and strong product knowledge; most feedback relates to equipment supply and setup support rather than clinical care.
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Last updated: 10 July 2026