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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, compassionate team and the way vets and nurses handle even very anxious pets with patience and kindness. Communication is clear and thorough, with explanations of options, regular updates and diligent follow‑ups. Many noted rapid help in emergencies and after hours, strong outcomes from surgeries and complex cases, and reasonable pricing in a clean, welcoming clinic.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. One person reported a curt interaction at reception, and another described delayed post‑op updates and worries about overnight monitoring and pick‑up communication. A bereaved owner also wished memorial keepsakes (paw print/lock of hair) had been offered during euthanasia. Aside from these isolated points, sentiment is highly favourable.
🏥Clinic Specialties
- Emergency and after-hours care
- Soft tissue surgery and desexing
- Dentistry and dental extractions
- Tick paralysis treatment
- Intensive hospital care and monitoring
- Palliative and end-of-life care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after-hours needs, call ahead so the team can triage and get you seen quickly.
- If your pet is anxious, arrive a little early to let them settle; staff are gentle and patient.
- Ask for a written estimate and preferred update method before procedures—reviewers found prices reasonable and communication clear.
- Before surgery, confirm pick-up times and how after-hours contact works to avoid miscommunication.
- If you would like memorial keepsakes (e.g., paw print or lock of hair) after euthanasia, request them in advance.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Nissen Street Veterinary Surgery is at 137-139 Nissen Steet, Urraween QLD 4655 in the Fraser Coast region. As there’s no train/metro/light-rail station within walking distance, driving is the simplest option. Street parking is typically available near the clinic—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and timings.
They’re open Monday to Friday 8:00 am–6:00 pm, Saturday 8:00 am–1:00 pm, and closed on Sunday.
You can call the clinic on (07) 4184 9466. For more information, visit https://nissenstreetvet.com.au/.
To book, please call the clinic during opening hours; you can also visit their website for information on services and updates: https://nissenstreetvet.com.au/.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare does not cover pets, so please call the clinic for a current quote. For any procedure, ask for an itemised written estimate in advance. Because this clinic provides emergency and after‑hours care, be aware that after‑hours fees are typically higher. If you have pet insurance, check your policy; some clinics also offer gap claims or payment‑plan options (e.g. GapOnly, VetPay, Afterpay), so ask what’s available and what suits your situation.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts on the day.
Yes—reviews and clinic information indicate they provide emergency and after‑hours care. If you can, call ahead so the team can triage and prepare; for life‑threatening situations, head straight to the clinic if it’s safe to travel. Keep in mind that after‑hours fees are usually higher.
The clinic offers emergency and after‑hours care, soft tissue surgery and desexing, dentistry and dental extractions, tick paralysis treatment, intensive hospital care and monitoring, and palliative and end‑of‑life care.
Yes—on‑street parking is typically available near the clinic in Urraween; please check local signage. No nearby paid car park was identified, so plan for street parking.
Pet owners rate the clinic 4.9/5.0 from 763 reviews, praising the compassionate team, gentle handling of anxious pets, clear communication and follow‑ups, prompt help in emergencies, strong surgical outcomes, reasonable pricing and clean facilities. A few isolated comments mentioned a curt reception interaction, delayed post‑op updates, and wishing memorial keepsakes were offered during euthanasia, but overall sentiment is highly favourable.
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