What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/10
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the vets’ compassion and professionalism, especially around difficult decisions and end‑of‑life care. Many reported successful outcomes from surgeries (including dental and emergency cases), clear explanations, and even updates by text during procedures. Several noted they were fit in on short notice or after hours, and a good number felt fees were fair or reasonable.
💬Common Feedback & Suggestions
A minority of reviewers reported disappointing experiences with rude or dismissive communication, including at reception, and a lack of empathy in some consultations. There were also complaints about long waits or appointment mix‑ups, and a few cited bills exceeding quotes or being asked for upfront payment in emergencies. One recent reviewer described the premises as run‑down/dirty. Overall sentiment is largely positive, but these issues were mentioned often enough to be noted.
🏥Clinic Specialties
- Dentistry and dental surgery
- Ophthalmology and eye issues
- Emergency and trauma care (e.g., snake bites, dog‑bite injuries)
- After‑hours and urgent care
- Equine emergency care
- End‑of‑life and euthanasia support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits to avoid reported waits, and confirm your appointment the day before.
- For emergencies or after‑hours needs, call first—reviewers report they can be responsive and may fit you in quickly.
- Ask for an itemised estimate in writing and discuss costs and payment expectations upfront to avoid bill surprises.
- If you have a preferred vet, request them when booking—many reviewers singled out specific clinicians for excellent care.
- Allow a little extra time on your first visit to find the clinic and get parked; some found it hard to locate while others noted easy parking once there.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:30〜23:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Tinana Veterinary Surgery is at 12 Gympie Road, Tinana QLD 4650, on the Fraser Coast. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually simplest. Street parking is typically available nearby—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and timings.
They’re open Monday to Friday 8:00 AM–5:00 PM, Saturday 8:30 AM–11:30 PM, and closed Sunday. Hours can change on public holidays—call ahead to confirm.
Call (07) 4123 0555 or visit https://www.localsearch.com.au/profile/tinana-veterinary-surgery/maryborough-qld/CpyG for more details.
Book by calling the clinic or by visiting their Localsearch page to enquire; for urgent or after-hours needs, call first for advice and availability.
There’s no government-set fee schedule for vets in Australia and Medicare doesn’t cover pets, so consultation fees vary by clinic and case. Call the clinic for a current quote and, for any procedure, ask for an itemised written estimate. Because they offer after-hours and emergency care, be aware that after-hours fees are typically higher. If you have pet insurance, ask about claiming options, and note some Australian clinics offer payment plans or gap claims; check with the clinic about what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also offer pet-insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—reviews and their listed services indicate after-hours and urgent care with emergency support for issues like snake bites, trauma and even equine emergencies. For any urgent situation or after-hours help, call first to confirm availability and get triage advice.
Yes, street parking is typically available near the clinic; check local signage and allow a little extra time on your first visit to find a spot.
Services noted include dentistry and dental surgery, ophthalmology and eye care, emergency and trauma care, after-hours and urgent care, equine emergency care, and compassionate end-of-life and euthanasia support.
It’s well regarded overall, with a 4.5/5.0 rating from 185 reviews. Many praise compassionate, professional vets, clear explanations, successful surgeries and being fit in at short notice (including after hours), with some mentioning fair pricing; recurring concerns include occasional rude or dismissive communication, long waits or appointment mix-ups, bills exceeding quotes or upfront payment requests in emergencies, and a few comments about dated/unclean premises.
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Have you ever been seen here successfully without a reservation?
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