198 reviews
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and clear communication, with vets phoning after procedures and taking time to reassure anxious owners. Many cited excellent outcomes from complex surgeries and emergencies (including after‑hours care), as well as thorough follow‑ups for both pets and livestock. Travellers and locals alike mentioned being fit in quickly, a clean, modern facility, and helpful touches like a good product range and AfterPay.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns appear. Several owners felt prices were high or that a consult didn’t offer good value, and there were isolated reports of hesitant or rough handling during simple procedures (e.g., nail trims) and a one‑off rude front‑desk interaction or booking mix‑up. One reviewer felt the handling of large, anxious dogs could be better. Clearer expectations around handling options and billing transparency would address most of the negatives.
🏥Clinic Specialties
- Soft tissue and reconstructive surgery
- Orthopaedic surgery and ACL repairs
- Emergency and critical care (including after‑hours)
- Large animal and on‑farm livestock services
- Geriatric and palliative care
- Diagnostic imaging and follow‑up x‑rays
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#skilledSurgeons#emergencyCare#afterHoursSupport#largeAndSmallAnimals#farmVisits#travellerFriendly#quickAppointments#cleanFacility#acceptsAfterpay#pricingConcerns#mixedFrontDeskExperience#handlingForAnxiousDogs#communityInvolved
Overall Ratings
🐾Tips for Pet Owners
- If you’re travelling or from out of town, call ahead—reviewers were often fit in quickly and the team is used to helping travellers.
- Ask about payment options like AfterPay if you need flexibility for bigger procedures.
- For large or anxious dogs, discuss handling preferences in advance and request extra support or a quieter time slot.
- In an emergency or after hours, phone first as vets have been responsive and on call late at night and on public holidays.
- Bring previous records or imaging for follow‑ups—x‑rays and rechecks were handled efficiently for pets recuperating while on the road.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is located in Chadwick, Esperance WA 6450. As there’s no nearby train, metro or light‑rail, driving is easiest; street parking is typically available—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route.
Monday–Friday: 8:00 am–5:30 pm; Saturday: 8:00 am–12:00 pm; Sunday: Closed. Hours can change, so call ahead to confirm before you visit.
Call (08) 9071 5777. You can also visit http://www.swansvet.com/ for more information.
The quickest way is to call the clinic to book. You can also visit their website to enquire. If you’re travelling or from out of town, call ahead—reviewers were often fit in quickly.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets. For the current consult fee, call the clinic, and for any procedure ask for an itemised written estimate. If you need urgent or after‑hours care, be aware fees are typically higher. Consider pet insurance and ask what payment‑plan options (e.g., VetPay or AfterPay) are available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Reviews also mention AfterPay at this clinic. Payment options can change, so call ahead to confirm accepted cards, any payment plans, or pet‑insurance gap claim options.
Yes—reviews highlight responsive after‑hours emergency care and on‑call support. For urgent cases, phone first for instructions, and note that after‑hours surcharges typically apply.
Yes—street parking is typically available in Chadwick near the clinic. Check local signage and allow a little extra time during busy periods.
According to the review summary, services include soft tissue and reconstructive surgery, orthopaedic surgery and ACL repairs, emergency and critical care (including after‑hours), large animal and on‑farm livestock services, geriatric and palliative care, and diagnostic imaging with follow‑up x‑rays.
It’s highly rated at 4.7/5.0 from 198 reviews. Owners praise the compassionate, friendly team, clear communication and phone follow‑ups, excellent outcomes from complex surgeries and emergencies, quick appointments, a clean, modern facility, and helpful touches like a good product range and AfterPay. Some felt pricing was high or noted occasional handling or front‑desk issues.
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Last updated: 9 July 2026