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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team who go above and beyond for pets, including nervous animals handled gently and without rush. Many highlighted excellent outcomes in emergencies and surgeries, regular communication and updates during hospital stays, and long‑term, trustworthy care. Value for money is a recurring theme, with multiple reviewers noting reasonable fees and no push to do unnecessary procedures. Several also mentioned being seen on time, prompt fit‑ins, and easy parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a handful of concerns. A few owners reported issues with strict punctuality (an appointment cancelled for late arrival) and a staff interaction perceived as rude and unhelpful around a prescription handover from another clinic. One reviewer was unhappy with how a poisoning case was initially managed before needing after‑hours care elsewhere, and another said the clinic was unwilling to see a life‑threatening emergency. Apart from these isolated cases, complaints were rare.
🏥Clinic Specialties
- Emergency and critical care
- Fracture repair surgery
- Tick paralysis treatment
- Senior and end‑of‑life care
- Dermatology and skin conditions
- Preventive care and annual check‑ups
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you’re running late, call ahead and allow extra travel time—reviews suggest the clinic enforces punctuality.
- For urgent or after‑hours issues, phone first to confirm they can see your pet; they have helped on Sundays but it’s not guaranteed.
- Ask for a cost estimate upfront—many reviewers found fees reasonable and felt there was no unnecessary upselling.
- Let the team know if your pet is anxious; reviewers say staff are patient and will take time to settle nervous animals.
- If collecting a prescription from another clinic, arrange for the clinics to speak directly and confirm it’s ready before you arrive.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:00 | |||||||
| 08:30〜17:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Moonee Beach Veterinary Surgery is at 2 Moonee Beach Rd, Moonee Beach NSW 2450, in the Coffs Harbour region. There’s no train or light‑rail station within easy walking distance, so driving is usually best; street parking is typically available near the clinic—check local signage. If you’re using public transport, plan a local bus via Google Maps for the quickest route.
Opening hours can vary, so please call ahead or check the clinic’s website to confirm today’s times, including weekends and public holidays. Arriving a few minutes early is wise, as reviews suggest punctuality is enforced.
You can call (02) 6656 4024, visit the website at https://mooneevet.com.au/, or go to 2 Moonee Beach Rd, Moonee Beach NSW 2450.
To book, call the clinic to schedule a time; you can also visit their website to learn more or send an enquiry. For urgent or after‑hours concerns, phone first to confirm availability.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so prices vary by clinic and service. Call the clinic for a current consultation quote, and request an itemised written estimate for any procedure. If after‑hours care is available, note that fees are typically higher. Pet insurance and third‑party payment options may help with costs—check your policy and ask the clinic what they can process.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans, but availability varies—call ahead to confirm what this clinic accepts.
The clinic can help with emergencies during opening hours and lists emergency/critical care and tick paralysis treatment among its services; after‑hours availability isn’t guaranteed, so phone first. If they can’t see your pet immediately, they’ll advise the next best local emergency option.
Yes—street parking is typically available in Moonee Beach near the clinic. Allow a little extra time and check local signage, as no dedicated paid car park was identified nearby.
The clinic’s services include emergency and critical care, fracture repair surgery, tick paralysis treatment, senior and end‑of‑life care, dermatology and skin conditions, plus preventive care and annual check‑ups.
Pet owners rate the clinic highly at 4.7/5.0 from 126 reviews, praising a compassionate, friendly team, gentle handling of nervous pets, clear updates during hospital stays, good surgical outcomes, reasonable pricing with no upselling, prompt fit‑ins and easy parking. A few noted strict punctuality, one instance of a tense script handover, and isolated concerns about after‑hours emergency availability.
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