83 reviews
23 Beach Street, Woolgoolga NSW 2456
#compassionateCare#expertVets#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and thoroughness, with clear explanations, gentle handling and strong outcomes, including life‑saving care. Travellers and emergency cases reported being fit in at short notice, even on weekends, and receiving attentive aftercare. Reviewers also highlighted the friendly, empathetic team and felt the fees were reasonable to very affordable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with very few concerns noted. One reviewer said they were turned away late afternoon because the clinic was too busy, and another hinted that timing can slip when emergencies occur. One comment mentioned the premises look a bit average, though no hygiene issues were raised.
🏥Clinic Specialties
- Emergency and urgent care
- Ophthalmology and eye conditions
- Exotic and avian medicine
- Wildlife care and rehabilitation
- Ear and dental care
- Senior and end‑of‑life care
🏷️Keywords
#compassionateCare#thoroughExams#gentleHandling#clearCommunication#emergencyFitIns#weekendAvailability#friendlyStaff#knowledgeableVets#affordablePricing#highlyRecommended#exoticPetCare#eyeCareExpertise#travelFriendly#aftercareSupport#flexibleScheduling
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviews suggest they often fit in emergencies or travellers at short notice, but they can be fully booked at times.
- If your pet has an eye condition, ask to see the vet with a special interest in ophthalmology at this location.
- Confirm weekend/Sunday hours before arriving, as several reviewers were seen on a Sunday during emergencies.
- Mention your pet’s species when booking—reviewers report they see exotics, birds and even wildlife.
- Discuss costs upfront; many owners found pricing reasonable and competitive.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Anterior Uveitis-Cats
Anterior Uveitis-Dogs
Blepharitis
Cataracts
Chorioretinitis
Congenital Ocular Anomalies
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pacific Vetcare Pty Ltd is at 10 Hawke Drive, Woolgoolga NSW 2456, in the Coffs Harbour region. There isn’t a train or light‑rail station within easy walking distance, so driving is usually easiest or check Google Maps for the nearest bus route. Street parking is typically available on Hawke Drive and nearby streets—please check local signage.
Please call ahead to confirm current opening hours. Reviews suggest they often fit in urgent cases and travellers, including on weekends, but times can vary and they can book out, so it’s best to phone before you come.
You can call (02) 6654 2600 or visit http://www.pacificvetcare.com.au/contact-us/ for enquiries.
Book by calling the clinic or sending a request via their contact page at http://www.pacificvetcare.com.au/contact-us/. For urgent problems, call ahead; if you have a bird, exotic pet or wildlife, mention the species when booking.
In Australia, vet fees aren’t regulated and vary by clinic and case, so call the clinic for a current consultation quote. There’s no government‑published fee schedule and Medicare doesn’t cover pets. Ask for an itemised written estimate for any procedure or hospital care. As this clinic provides emergency/after‑hours care, note that after‑hours fees are typically higher. If you have pet insurance, ask about claims and any gap you may need to pay; some clinics also offer payment‑plan options—enquire about what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.
Yes—Pacific Vetcare Pty Ltd provides emergency and urgent care. Reviews note they often fit in emergencies and travellers at short notice, including on weekends; for critical cases, call ahead so the team can prepare.
Yes—street parking is typically available near 10 Hawke Drive in Woolgoolga. Check local signage for any time limits; no dedicated paid car park was identified nearby.
The clinic’s noted services include emergency and urgent care; ophthalmology and eye conditions; exotic and avian medicine; wildlife care and rehabilitation; ear and dental care; and senior and end‑of‑life care.
Pet owners rate the clinic highly at 4.9/5.0 from 82 reviews. They praise the vets’ skill, thoroughness and clear explanations, gentle handling, life‑saving care, friendly and empathetic staff, attentive aftercare, and fees described as reasonable to very affordable; minor feedback mentions occasional waits or being turned away when fully booked and one comment about average‑looking premises. Reported metrics include Medical Expertise 98%, Service Attitude 96%, Convenience 89%, Pricing 100%, Cleanliness 83% and Recommendability 95%.
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Last updated: 8 July 2026