208 reviews
176 Dixon Drive, HOLDER, ACT 2611, Australia
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, calm and professional team who communicated supportively during stressful emergencies. Many noted swift access to care—being fit in within an hour, same‑day procedures, and efficient treatment even on busy Sundays—with strong outcomes for wounds, stitch repairs and serious cases like snake bites. Several reviews highlight that having an emergency option nearby in the south was a lifesaver.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The only notable concern raised was one owner’s dissatisfaction with the cost and durability of a splint/bandage, feeling the price was high for the result. Aside from that isolated pricing/value issue, there were no recurring complaints reported.
🏥Clinic Specialties
- Emergency and after-hours care
- Wound management and suturing
- Post-operative complication management
- Snake-bite treatment and monitoring
- Trauma care for dog attacks
- Rapid triage and same-day surgery
🏷️Keywords
#compassionateCare#skilledVets#emergencyCare#quickToRespond#sameDayTreatment#supportiveStaff#handlesAnxiousPets#weekendAvailability#convenientLocation#clearCommunication#greatNurses#traumaCare#woundSuturing#snakeBiteTreatment#pricingTransparency#valueConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for emergencies—reviews note they often fit patients in quickly, including on Sundays.
- If your pet has had surgery, use a cone/lick deterrent to protect stitches and bring it with you if problems arise.
- Discuss estimates and treatment options up front; reviewers found pricing transparent, though one flagged a high splint cost.
- Let the team know if your pet is anxious—they were praised for being gentle, patient and calming.
- If you’re in the south of Canberra, consider this clinic as a closer emergency option than larger centres.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 | |||||||
| 13:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Valley Veterinary Emergency is located at 176 Dixon Drive, Holder ACT 2611. As there’s no train, metro or light-rail station within walking distance, driving is usually easiest. Street parking is typically available on Dixon Drive and nearby streets—check local signage. You can also use Google Maps to find the nearest bus route and stop.
Valley Veterinary Emergency is open Saturday 1:00 pm–7:00 pm and Sunday 9:00 am–5:00 pm. Hours for other days aren’t listed; for urgent or after-hours needs, check the website or call ahead before travelling.
You can contact Valley Veterinary Emergency on (02) 6281 7111. You can also visit their website at https://www.valleyvetemergency.com.au/ or go to 176 Dixon Drive, Holder ACT 2611. For emergencies, please call ahead so the team can prepare.
To book, call the clinic or use the contact options on their website. For emergencies, phone ahead before you set off so they can triage and be ready on arrival. If it’s a post‑operative concern, bring any medications and your pet’s cone/lick deterrent if you have one.
Consultation fees in Australia aren’t regulated and vary by clinic and by your pet’s condition. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures or hospitalisation. Because they offer emergency and after-hours care, fees are typically higher after hours, on weekends and public holidays. If you have pet insurance or are considering payment options (e.g. VetPay, Afterpay, GapOnly), ask how claims or plans might apply to your visit.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. Please call ahead to confirm what’s available at this clinic before your visit.
Yes—Valley Veterinary Emergency provides after-hours and emergency care. Services noted include rapid triage, same-day surgery, wound management and suturing, snake-bite treatment and monitoring, post-operative complication management, and trauma care after dog attacks; call ahead before arriving.
Pet owners rate Valley Veterinary Emergency 4.8 out of 5 (18 reviews). Feedback highlights a caring, calm and supportive team, quick access to care even on busy Sundays, and strong outcomes for wounds, stitch repairs and serious cases like snake bites. One owner mentioned concern about the cost/durability of a splint, but overall reviews are overwhelmingly positive.
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Last updated: 9 July 2026