82 reviews
Shop 1/2 Emerald Way, AMAROO, ACT 2914, Australia
#compassionateCare#friendlyStaff#clearCommunication+13
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, gentle and highly knowledgeable, with many noting clear explanations and feeling like true partners in their pet’s care. Several highlighted accurate, timely diagnoses and effective treatment, including life‑saving interventions and great follow‑up with calls before and after procedures. Many long‑term clients mentioned years of dependable care, fair value, and a low‑stress experience for anxious pets, including being ushered straight into a room.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns were raised. Isolated reports mentioned missed or incorrect diagnoses (including ringworm and dental disease) and, in one case, a problematic medication combination that led to a serious reaction. A handful of reviewers cited brusque phone manners or a rude reception interaction, and some found it hard to get an appointment or noted periods when new clients weren’t accepted. A small number mentioned higher pricing for certain medications and an extra new‑client intake fee.
🏥Clinic Specialties
- Puppy socialisation classes
- Dentistry and dental extractions
- End‑of‑life and euthanasia care
- Urgent and same‑day care
- Allergy investigation and management
- Low‑stress handling for anxious pets
🏷️Keywords
#compassionateCare#gentleHandling#clearCommunication#accurateDiagnosis#surgeryUpdates#endOfLifeSupport#puppyClasses#fastEmergencyAccess#reasonablePricing#loyalCustomers#calmingEnvironment#followUpCalls#easyParking#phoneMannerIssues#hardToGetAppointment#misdiagnosisConcern
Overall Ratings
🐾Tips for Pet Owners
- Book ahead where possible, as appointments can be in high demand and the clinic has at times paused taking new clients.
- Ask about any new‑client intake fee and what it covers before your first visit.
- If your pet is anxious, arrive a little early—staff often usher pets straight into a consult room to reduce stress.
- For procedures, keep your phone handy; the team commonly provides pre‑ and post‑op updates.
- If you need urgent care, call early—reviews note they sometimes squeeze in emergencies and provide prompt treatment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Acne-Cats
Acne-Dogs
Acral Lick Dermatitis
Alopecia, Noninflammatory-Dogs
Alopecia-Dogs
Anal Sac Disorders
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:30 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Wilson Parking - Marquee Amaroo
602m1 Aberfoyle St, Gungahlin ACT 2912, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Small Friends Veterinary Hospital is at 9 Carstairs Circuit, Amaroo ACT 2914. As there’s no train, metro or light rail within easy walking distance, driving is usually the most convenient option. There’s a nearby car park at Wilson Parking – Marquee Amaroo, about an 8‑minute walk away, and you can check Google Maps for the best bus route to Amaroo.
They’re open Monday to Friday 8:00 am – 6:00 pm and Saturday 8:00 am – 12:30 pm; closed on Sundays.
You can contact Small Friends Veterinary Hospital on (02) 6262 2233. For more information, visit http://www.smallfriends.com.au/.
To book an appointment, call the clinic or check their website for current booking options. Appointments can be in high demand, so book ahead where possible; if your pet needs urgent care, call early as reviews note they sometimes fit in same‑day cases.
Consultation fees vary because veterinary pricing in Australia isn’t government‑regulated and Medicare doesn’t cover pets. For a current quote, please call the clinic, and if a procedure is recommended, ask for an itemised written estimate. If it’s your first visit, ask about any new‑client intake fee and what it covers.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They provide urgent and same‑day care during opening hours when possible; for after‑hours emergencies, seek a 24/7 emergency veterinary hospital in Canberra. If your pet is unwell, call early so the team can advise and try to fit you in.
Yes—Wilson Parking – Marquee Amaroo is about an 8‑minute walk from the clinic, which is handy if nearby street parking is limited.
Services highlighted include puppy socialisation classes; dentistry and dental extractions; end‑of‑life and euthanasia care; urgent and same‑day care; allergy investigation and management; and low‑stress handling for anxious pets.
Pet owners rate the clinic 4.9 out of 5.0 from 323 reviews, praising compassionate, gentle and knowledgeable vets and nurses, clear explanations, accurate and timely diagnoses, effective treatment (including life‑saving care), and strong follow‑up with pre‑ and post‑procedure calls; many long‑term clients report fair value and low‑stress visits for anxious pets. A few reviewers mentioned isolated missed or incorrect diagnoses (e.g., ringworm, dental disease), one adverse medication interaction, occasional brusque phone manners, difficulty getting appointments or pauses on new clients, some higher pricing on certain medications, and an extra new‑client intake fee.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Amaroo
Source: Google Maps
Last updated: 9 July 2026