Gungahlin Veterinary Hospital and Gungahlin Cat Hospital
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the compassionate, professional team, especially during emergencies and end-of-life moments. Many mention clear explanations, regular updates and follow-up calls, and gentle handling that kept anxious pets calm, including a separate cat clinic that feels clean and pleasant. Numerous stories describe effective treatment in urgent cases like poisonings, envenomations and heart issues, and many long‑term clients say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Feedback is largely positive, but pricing draws the most criticism, with some owners calling it very expensive and noting extra charges for VetPay, scripts or medication pick-ups. A few reviewers reported long waits during busy emergency periods and difficulty getting routine appointments or being turned away when the clinic wasn’t taking new clients. There are occasional reports of rushed or blunt communication and a handful of poor outcomes, though these were in the minority.
🏥Clinic Specialties
- After-hours emergency and critical care
- Feline medicine with a dedicated cat clinic
- End-of-life and palliative care with memorial keepsakes
- Toxicology and envenomation treatment (chocolate, snake and spider bites)
- Orthopaedic screening and hip dysplasia advice (PennHIP/JPS)
- Soft tissue surgery and tumour removal
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead and expect triage-based waits; the most critical cases are seen first.
- Book routine visits well in advance; appointments are required and the clinic can be fully booked or pause new‑client intake.
- Ask for itemised quotes and discuss payment options up front, including any fees for VetPay, scripts or medication pick-ups.
- Cat owners can use the separate cat hospital entrance and ask for a Feliway-sprayed blanket to help reduce stress.
- Make use of their follow-up communication by emailing photos or updates during recovery and expect check-in calls.
What owners report about visiting
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Crinigan Circle Public Car Park
132mCar Park
231mJae Parking
389mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gungahlin Veterinary Hospital and Gungahlin Cat Hospital is at 21 Crinigan Circle, Gungahlin ACT 2912. There’s no train/metro/light-rail within easy walking distance, so driving is usually quickest; the Crinigan Circle Public Car Park is about a 2‑minute walk, and Jae Parking is about 5 minutes away. If you’re using public transport, check Google Maps for the nearest bus route and stops.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–2:00 pm; closed on Sundays.
You can call (02) 6242 7276 or visit http://www.gungahlinvet.com.au/ for more information.
Book by calling the clinic; appointments are required and routine slots can fill quickly. For emergencies, call ahead so the team can triage your pet, and note they may pause new‑client intake at busy times.
Consultation fees vary between Australian vet clinics and aren’t government regulated, and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If you need after‑hours care, fees are typically higher. Some owners use pet insurance or third‑party payment plans to help manage costs—ask the clinic what they can accept.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—this hospital provides after‑hours emergency and critical care. Call ahead for triage and directions; at busy times the most critical cases are seen first, so waits for stable patients can be longer.
Yes—the clinic includes a dedicated Gungahlin Cat Hospital with a separate entrance and a clean, calm environment. Cat owners can ask for a Feliway‑sprayed blanket to help reduce stress during visits.
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