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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised a caring, friendly team that explains options clearly, follows up, and treats both pets and people with empathy. Many noted strong clinical outcomes, from thorough diagnostics (including issues missed elsewhere) and well-managed chronic conditions to smooth dentals and supportive care for anxious dogs. The online booking system, ability to get same-day appointments, and reasonable pricing (with occasional compassionate billing) were also highlighted.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few minor concerns. A handful mentioned admin/communication hiccups such as vaccination schedule mix-ups, missing pre-op emails, or persistent reminders. There was one complaint about over-commercialisation and a distressing external dental referral experience, an isolated hygiene concern (fleas likely picked up outdoors during COVID-era curbside service), occasional parking difficulty, and a critical comment about the third‑party cremation provider; several older reviews also cite brusque phone manner or poor outcomes from many years ago.
🏥Clinic Specialties
- Dentistry and dental extractions
- Behaviour and anxiety management plans
- Emergency and urgent care
- Greyhound and large-breed experience
- Chronic disease management (e.g. Cushing’s)
- Routine vaccinations and preventive care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system to secure preferred times; same‑day appointments are often available.
- If your pet is anxious, note this when booking—staff are patient and can tailor a low‑stress visit.
- Allow a few extra minutes for parking during busy periods.
- For dental procedures or any external referral/aftercare, ask for a clear plan, written consent and itemised costs beforehand.
- Confirm your contact details and upcoming procedures with reception to avoid missed emails or duplicate vaccination reminders.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Acne-Cats
Acne-Dogs
Acral Lick Dermatitis
Alopecia, Noninflammatory-Dogs
Alopecia-Dogs
Anal Sac Disorders
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kaleen Veterinary Hospital is at 2 Callabonna Street, Kaleen ACT 2617. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—allow a few extra minutes at busy times and check local signage. If you’re taking public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed Sundays. Hours may change on public holidays, so check the website or call ahead to confirm before you visit.
Call (02) 6241 4002 or visit http://www.kaleenvet.com/ for information and updates.
You can book online via their website or call the clinic to arrange a time. Reviews note the online system is easy to use and same-day appointments are often available, especially for urgent needs.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. For the most accurate, current consultation price, call the clinic to get a quote, and request an itemised written estimate for any procedures. If after-hours or emergency care is needed, fees are typically higher. If you have pet insurance or are considering payment-plan options, check your policy or provider and ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans—call ahead to confirm what’s available at this clinic before your visit.
They provide emergency and urgent care; availability is strongest during normal opening hours, so call ahead for advice. For after-hours emergencies when the clinic is closed, check their website for guidance or seek a 24/7 emergency veterinary service in Canberra.
Based on their focus areas, they offer dentistry and dental extractions, behaviour and anxiety management plans, emergency and urgent care, greyhound and large-breed experience, chronic disease management (e.g. Cushing’s), and routine vaccinations and preventive care.
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