390 reviews
82 Hardwick Crescent, HOLT, ACT 2615, Australia
#compassionateCare#friendlyStaff#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nursing team for exceptional clinical care, compassion and clear communication. Many mentioned thorough assessments, accurate diagnoses and successful surgeries that improved mobility and quality of life, along with empathetic cancer care and practical quality‑of‑life guidance. Follow‑up access for questions and supportive aftercare were also highlighted.
💬Common Feedback & Suggestions
Aside from overwhelmingly positive clinical feedback, a couple of reviewers reported issues with the front desk, describing the receptionist as careless or unavailable and not respectful of clients’ time. These comments suggest occasional administrative or time‑management frustrations despite otherwise smooth experiences and even emergency availability. Pricing and cleanliness were rarely mentioned in reviews.
🏥Clinic Specialties
- Soft-tissue lump removal surgery
- Emergency surgery and stabilisation
- Cancer care and quality-of-life support
- Respiratory distress assessment and treatment
- Second-opinion diagnostics and thorough consultations
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#surgicalSuccess#aftercareSupport#supportiveNurses#emergencyCapability#diagnosticAccuracy#receptionistProblems#timeManagementIssues#followUpAccess#highlyRecommended#referralSpecialist#patientCentred#convenienceMixed
Overall Ratings
🐾Tips for Pet Owners
- Bring your referral notes and a list of questions—vets here explain options clearly and welcome follow‑up queries.
- If it’s urgent, call ahead; they can handle emergencies, but scheduling may be tight around busy periods and holidays.
- Arrive a little early and confirm your appointment on the day to avoid any front‑desk delays.
- Discuss the aftercare plan in detail; the team provides strong post‑op support and quality‑of‑life guidance.
- For continuity, request the same clinician when booking if you’ve had a good experience previously.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 06:00〜18:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜20:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
35 Hardwick Cres Parking
228m35 Hardwick Cres, Holt ACT 2615, Australia
Kippax Park and Ride
340mMoyes Cres, Holt ACT 2615, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brindabella Veterinary Referral Service is at 82 Hardwick Cres, Holt ACT 2615. As there’s no train or light-rail station within easy walking distance, driving is usually best; nearby parking includes 35 Hardwick Cres Parking (about a 3‑minute walk) and Kippax Park and Ride (about a 4‑minute walk, 24‑hour). If you’re using public transport, check Google Maps for the nearest bus route to Hardwick Crescent.
They’re open Monday 6:00 am–6:00 pm, Tuesday–Thursday 8:00 am–6:00 pm, and Friday 8:00 am–8:00 pm. Hours may change around busy periods or public holidays, so check the website or call ahead to confirm.
The quickest way is to call 0423 939 440. You can also visit their website at http://bvrs.com.au/ for more information.
Call to book an appointment, and as it’s a referral service, ask your primary vet to send referral notes before you come. For smooth check‑in, confirm your booking on the day, arrive a little early, and bring your questions—follow‑up is welcomed.
Veterinary fees in Australia aren’t regulated and vary by clinic and case complexity, so call for a current quote. Medicare does not cover pets, and for any procedure you should request an itemised written estimate. If after‑hours or emergency care is offered, be aware fees are typically higher. Consider pet insurance, and ask about any available payment‑plan or gap‑claim options.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—call ahead to confirm what’s available on the day.
They can handle emergency cases, including emergency surgery and stabilisation, so call ahead if it’s urgent. After‑hours availability isn’t listed—if they’re closed, seek the nearest 24/7 emergency hospital.
They focus on referral-level care including: soft‑tissue lump removal surgery; emergency surgery and stabilisation; cancer care with quality‑of‑life support; respiratory distress assessment and treatment; and second‑opinion diagnostics with thorough consultations.
They’re rated 4.2/5.0 from 10 reviews, with owners praising exceptional clinical care, clear communication, successful surgeries and supportive aftercare; a few mentioned front‑desk delays or time‑management issues.
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Last updated: 9 July 2026