2 Barton Highway, LYNEHAM, ACT 2602, Australia
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and highly thorough, with clear explanations and thoughtful treatment plans. Many noted excellent outcomes after prompt diagnostics, monitoring and even urgent surgery, plus compassionate end‑of‑life care. Several mentioned great handling of anxious or reactive pets and cats, and appreciated follow‑up calls and discussion of treatment options and costs. The clinic often fit pets in at short notice or provided triage when fully booked.
💬Common Feedback & Suggestions
Reviews are largely positive, but a few themes emerged. Some owners experienced longer-than-expected waits, missed call-backs, or front-desk/admin hiccups, and a handful reported billing surprises or pricey in‑house medications compared with chemists. There were isolated but serious concerns about medication errors and one report of a delayed diagnosis, along with feedback that care for non‑cat/dog species is limited. Overall sentiment is strongly favourable, with these issues raised as areas to improve.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery
- Ophthalmology consultations
- Low‑stress handling for anxious pets
- Puppy training and behaviour
- Palliative and end‑of‑life care
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#gentleHandling#anxiousPetsFriendly#emergencyAvailability#followUpCalls#costTransparency#reasonablePricing#longWaits#receptionIssues#billingProblems#medicationConcerns#misdiagnosisReports#triageSupport#onlineBooking
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, ask to wait outside or in a consult room and request use of the cat/dog separate waiting areas.
- For urgent issues, call ahead—reviews note they can triage or fit you in at short notice even when fully booked.
- Discuss costs up front, including whether recheck fees apply, and ask for itemised estimates to avoid billing surprises.
- If you’re price‑sensitive, request a script so you can compare pharmacy prices for medications.
- Confirm species suitability before visiting if you have an animal other than a cat or dog.
What owners report about visiting
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Lyneham Park and Ride
657mLyneham ACT 2602, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Canberra Veterinary Hospital is at Cnr Barton & Federal Highways, Lyneham ACT 2602. It’s easiest to drive as there isn’t a train/metro/light-rail station within walking distance; check Google Maps for the nearest bus route. For parking, Lyneham Park and Ride is about an 8‑minute walk from the clinic.
They’re open Monday to Friday, 7:30 am to 6:00 pm. For weekends, public holidays, or any after-hours availability, check their website or call to confirm before you visit.
You can contact Canberra Veterinary Hospital on (02) 6241 3333. Their website is http://www.canberravet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
Book online via their website or call the clinic to schedule an appointment. For urgent issues, call ahead so the team can advise on triage or fitting you in at short notice.
Consultation fees vary because veterinary pricing in Australia isn’t government‑regulated and Medicare doesn’t cover pets. For the current consult fee, call the clinic, and for any procedures ask for an itemised written estimate. If you need emergency or after‑hours care, be aware fees are typically higher. If you have pet insurance or need a payment option (e.g. GapOnly, VetPay, Afterpay), ask what’s available and how claims are processed.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet‑insurance gap claims or payment plans, so ask at booking if you’d like to use one.
Yes—reviews and clinic information indicate they provide emergency and urgent care; call ahead for triage and current availability. For after‑hours assistance, phone first to confirm what’s offered, and note that after‑hours fees are usually higher.
Yes, parking is available nearby at Lyneham Park and Ride, about an 8‑minute walk from the clinic. Use Google Maps for the best parking option and access, especially during busy periods.
The clinic’s noted services include emergency and urgent care, soft‑tissue surgery, ophthalmology consultations, low‑stress handling for anxious pets, puppy training and behaviour, and palliative/end‑of‑life care.
Pet owners rate Canberra Veterinary Hospital 4.6/5 (355 reviews), praising caring, gentle and thorough vets and nurses, clear communication, thoughtful treatment plans, and compassionate end‑of‑life care. Many mention prompt diagnostics, successful urgent surgery, good handling of anxious pets and cats, and helpful follow‑up calls; areas to improve include occasional long waits, missed call‑backs, front‑desk/admin hiccups, some billing surprises or pricier in‑house meds than chemists, plus isolated concerns about medication errors, a delayed diagnosis, and limited care for species other than cats and dogs.
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Source: Google Maps
Last updated: 9 July 2026