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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, pet‑centred care and clear communication. Many mention gentle, low‑stress handling for anxious pets and cats, thorough explanations of options and procedures, and thoughtful touches like follow‑up calls or cards. Same‑day or urgent appointments were often accommodated when other clinics were booked out, and several reviewers felt fees were affordable or good value.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a handful raised concerns. A few owners reported brusque or unhelpful front‑desk interactions and policy changes (e.g., needing a revisit for repeat antibiotics), and one person noted not being allowed to meet a foster cat before an adoption trial. There were isolated complaints about a lack of follow‑up on test results, a costly visit for sedation and bloods, and two serious allegations of misdiagnosis or poor outcomes; one reviewer also felt emergency responsiveness could be better. These appear to be exceptions amid a strong pattern of satisfied visits.
🏥Clinic Specialties
- End-of-life and euthanasia care
- Low-stress handling for anxious pets and cats
- Senior pet care and pain management
- Surgery and post-operative follow-up
- Urgent and same-day appointments
- Desexing and routine procedures
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know—they’re happy to examine pets on the floor or wherever they’re most comfortable.
- For urgent issues, call ahead as they often fit in same‑day or emergency appointments when others can’t.
- Ask for a detailed quote and discuss payment options up front—they’re open about costs and alternatives.
- If you’re expecting test results and haven’t heard back, follow up with a call to the clinic.
- Confirm current policies for repeat medications, as some situations may require a revisit appointment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
South.Point Athllon Dr
74mSouth.Point Reed St North
153mSouth.Point Rooftop Long Stay
164mGreenway Scollay Street
184mSouth Point Tuggeranong Car Park
237mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Our Vet Tuggeranong is in Greenway at Cnr Anketell & Reed Streets, TUGGERANONG, ACT 2900, Australia. There isn’t a train or light‑rail station within easy walking distance, so driving is usually easiest. Convenient parking is available at South.Point Athllon Dr (about 1 min walk), South.Point Reed St North (about 2 min), and South.Point Rooftop Long Stay (about 2 min). If you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday, 9:00 am–5:00 pm. For the most up‑to‑date hours, including any changes, check the website or call ahead.
Call (02) 6293 6055. You can also visit https://www.ourvet.com.au/pages/clinics/tuggeranong?utm_source=googlemybusiness&utm_medium=organic for clinic information and updates.
You can book by calling the clinic or by visiting their website to request an appointment. For urgent concerns, call ahead as they often fit in same‑day appointments.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, and Medicare doesn’t cover pets, so call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate before you proceed. If you have pet insurance or prefer payment‑plan options, ask what can be processed at the time of your visit.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts on the day.
Yes—parking is close by at South.Point Athllon Dr (about 1 min walk), South.Point Reed St North (about 2 min), and South.Point Rooftop Long Stay (about 2 min).
They offer end‑of‑life and euthanasia care, low‑stress handling for anxious pets and cats, senior pet care and pain management, surgery with post‑operative follow‑up, urgent and same‑day appointments, and desexing and routine procedures.
Yes—reviews highlight gentle, low‑stress handling for cats, and the team can examine anxious pets wherever they’re most comfortable (even on the floor) if needed.
Pet owners rate the clinic 4.6/5 from 114 reviews, praising compassionate, pet‑centred care, clear communication, gentle handling and good value, with occasional feedback about brusque reception, follow‑up delays, policy changes and isolated concerns about outcomes.
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