156 reviews
30 Totterdell Street, BELCONNEN, ACT 2617, Australia
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional team and the vets’ thorough examinations, clear explanations and excellent follow‑up. Many cited swift help in urgent situations, same‑day availability and weekend/Sunday opening, plus a calm, clean and well‑organised clinic with a separate cat waiting area. Several reviews highlighted successful surgeries (including knees/TPLO and emergency procedures), effective diagnostics (ultrasound/x‑rays) and gentle handling of anxious pets. Pricing was often described as reasonable or affordable, with helpful payment options and insurance support.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority raised concerns about costs. A few owners reported quote discrepancies, unexpected surcharges (e.g. public holidays), perceptions of over‑servicing or high surgical estimates, and requests for more itemised billing. There were isolated complaints about after‑care instructions/communication and occasional difficulties with insurance claiming through the clinic. One detailed review cited dissatisfaction with a dental outcome and felt concerns weren’t fully acknowledged.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO/cruciate repair)
- Dentistry and dental extractions
- Emergency and weekend care
- In‑house imaging and diagnostics (ultrasound, x‑rays)
- Feline‑friendly facilities and medicine
- Poultry and backyard bird medicine
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyTeam#emergencyAvailability#openSundays#quickAppointments#reasonablePrices#paymentOptions#cleanFacility#separateCatArea#imagingOnsite#surgeryExpertise#anxietyAwareHandling#somePricingConcerns#insuranceAdminIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written, itemised estimate upfront and clarify any public‑holiday or after‑hours surcharges; discuss available payment options and how insurance claims are handled.
- If your pet is anxious or reactive, let reception know in advance—staff can use quiet entry, examine on the floor or even in your car, and there’s a separate cat room.
- Use the online booking system or call early for same‑day or weekend slots; the clinic is open on Sundays and often fits in urgent cases.
- Arrive a little early during busy times in case of emergency delays, and ensure you bring your pet insurance details as you may need to claim directly with some insurers.
- For procedures or imaging, ask about in‑house diagnostics, expected timelines and any need for overnight care so you can plan transport and follow‑up.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 10:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Westfield Belconnen car park
415mLathlain St, Belconnen ACT 2617, Australia
Westfield Car Park - Emu Bank/Luxton St
518mEmu Bank, Belconnen ACT 2617, Australia
Daiso car Park
732mBenjamin Way, Belconnen ACT 2617, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Belconnen Veterinary Centre is at Unit 2, 30 Totterdell Street, BELCONNEN, ACT 2617, Australia. There isn’t a train or light-rail station within easy walking distance, so driving is convenient. Nearby parking includes Westfield Belconnen car park (~5 min walk), Westfield Car Park – Emu Bank/Luxton St (~6 min walk), and Daiso car Park (~9 min walk). If you’re using public transport, check Google Maps for the nearest bus route and walking directions.
They’re open Monday to Friday 8:00am–6:00pm, and Saturday–Sunday 10:00am–4:00pm. Hours may change on public holidays, so check the website before you visit.
You can call (02) 5134 6999, visit https://www.belconnenvets.com.au/, or stop by during opening hours at Unit 2, 30 Totterdell Street, BELCONNEN, ACT 2617.
Book online via the clinic’s website or call the clinic to arrange a time. For urgent or same‑day needs, book early or phone ahead as they often fit in urgent cases during opening hours.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, and Medicare doesn’t cover pets. For the most current consultation price, call the clinic and, for procedures, ask for a written, itemised estimate. If care is needed after hours or on public holidays, fees are typically higher. If you have pet insurance, check your policy; some clinics offer gap claims or payment plans (e.g. VetPay, Afterpay, GapOnly)—ask what’s available and how claims are handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans—call ahead to confirm what’s available on the day.
They provide emergency care during opening hours and are open on weekends, including Sundays. For after‑hours or public‑holiday emergencies, check the website for current instructions or call ahead to confirm availability and any surcharges.
Yes—Westfield Belconnen car park is about a 5‑minute walk, Westfield Car Park (Emu Bank/Luxton St) about 6 minutes, and Daiso car Park about 9 minutes away. Allow a little extra time during busy periods.
Yes—reviews note a separate cat waiting area and calm handling, and the clinic highlights feline‑friendly care.
Yes—they see poultry and backyard birds. For other exotic species, call to enquire about availability.
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Source: Google Maps
Last updated: 9 July 2026