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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team across vets, nurses and reception, with clear explanations and follow‑up calls that put them at ease. Many cited excellent clinical outcomes, including BOAS procedures for brachycephalic breeds, TPLO orthopaedic surgery and eye removal, as well as effective care for rabbits and birds. Clients also noted the clinic often fits pets in quickly, and several felt pricing was fair or better than other quotes.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number raised concerns. A few long‑time clients felt prices had risen, and one family was surprised by an extra same‑day “emergency” fee for end‑of‑life care; another felt unnecessary tests were suggested. There were isolated service issues, including one report of lost records, a complaint about rude front‑desk interaction, a delayed emergency triage leading to a poor outcome, and two accounts disputing communication and consent around anaesthetic risks or euthanasia decisions. Overall sentiment remains very strong, with suggestions to clarify costs, risks and second‑opinion options upfront.
🏥Clinic Specialties
- BOAS surgery and brachycephalic care
- Orthopaedic surgery (TPLO)
- Avian and poultry medicine
- Rabbit and small mammal care
- Pet export and travel certification
- End‑of‑life and home euthanasia care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate in advance, including any same‑day or emergency surcharges, and discuss anaesthetic risks before consenting to procedures.
- If you have a brachycephalic breed, request a consult about BOAS surgery and post‑operative care planning.
- For birds, rabbits or other exotics, book with a vet experienced in these species to avoid delays.
- They’re often busy but do fit in urgent cases—call ahead for short‑notice bookings.
- For international pet travel, bring all required paperwork and allow extra time for certifications and reprints.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 08:30〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Charnwood shops - East Carpark
29m21 Charnwood Pl Parking
194mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brudine Veterinary Hospital Pty Ltd is located at Unit 5-6 Charnwood Place, CHARNWOOD, ACT 2615, Australia. There’s no train or light rail within easy walking distance, so driving is usually best. Parking is close by at Charnwood shops - East Carpark (about 0 minutes’ walk) and 21 Charnwood Pl Parking (about 2 minutes’ walk). If using public transport, check Google Maps for the nearest bus route to Charnwood Place.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 8:30 am–1:00 pm; closed on Sunday. Hours may vary on public holidays, so check ahead before visiting.
You can contact Brudine Veterinary Hospital Pty Ltd on (02) 6258 1664 or via their website at https://www.brudinevet.com.au/.
To book an appointment, call the clinic or visit their website for options. For urgent or same‑day bookings, call ahead as they often fit pets in when they can.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. For current pricing at Brudine Veterinary Hospital Pty Ltd, please call to get a quote, and ask for an itemised written estimate for any procedure, including any potential same‑day or urgent surcharges. If you have pet insurance, ask how claims are handled; some clinics also offer payment plans or gap‑only claims—availability varies, so confirm directly.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. Please call ahead to confirm what Brudine Veterinary Hospital Pty Ltd currently accepts.
Yes—parking is close and convenient, with Charnwood shops - East Carpark about 29 m away (roughly 0 minutes’ walk) and 21 Charnwood Pl Parking about 2 minutes’ walk from the clinic.
The clinic is noted for BOAS surgery and brachycephalic care, orthopaedic surgery (including TPLO), avian and poultry medicine, rabbit and small mammal care, pet export and travel certification, and end‑of‑life care including home euthanasia.
Yes—Brudine Veterinary Hospital Pty Ltd sees birds, rabbits and other small mammals. When booking, ask to see a vet experienced with your species to avoid delays.
Pet owners rate the clinic 4.7/5 from 368 reviews, praising compassionate care, clear communication and strong clinical outcomes. Satisfaction scores are high for cleanliness (98%), recommendability (96%), service attitude (94%), convenience (93%) and medical expertise (92%), with pricing at 84%. A few reviews mention price increases, surprise same‑day fees, and occasional communication or administrative issues, so it’s wise to discuss costs, risks and consent upfront.
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