Inner South Veterinary Centre

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team for being kind, professional and communicative, taking time to answer questions and keep nervous pets calm. Many cited strong clinical outcomes and thorough follow‑up, from accurate diagnoses and complex dental work to smooth desexing surgeries and well‑handled emergencies. The clinic is also frequently commended for experience with rabbits, birds and reptiles.

💬Common Feedback & Suggestions

Reviews are largely positive, but several owners felt prices were high or were surprised by added consult fees and perceived upselling. A few reported front‑desk issues (rude or unhelpful interactions, difficulty fitting in an urgent case, or paperwork errors). There were isolated but serious complaints about misdiagnosis, a flea/tick injection misunderstanding, and one dirty boarding cage report. These appear to be outliers compared with the dominant positive trend, but are worth noting.

🏥Clinic Specialties

  • Rabbit and small mammal medicine
  • Avian and reptile care
  • Dentistry and dental extractions
  • Desexing and routine soft‑tissue surgery
  • Emergency and reproductive care (e.g. C‑sections)

🏷️Keywords

#compassionateCare#clearCommunication#friendlyTeam#anxietyAwareHandling#thoroughFollowUp#emergencyFitIns#longTimeClients#exoticPetExpertise#rabbitSpecialists#dentalCare#desexingSurgery#priceComplaints#receptionistIssues#misdiagnosisReports#boardingCattery#convenientParking

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised estimate up front and confirm whether a general health check will be added to vaccination or simple visits to avoid surprise fees.
  • If you keep exotic pets (rabbits, birds, reptiles), request an appointment with a vet experienced in those species and bring prior records.
  • For urgent issues, call ahead—reviews suggest they often squeeze in emergencies, but places can fill quickly; know nearby after‑hours options just in case.
  • Confirm any treatments administered (e.g. tick/flea medications) are documented on your invoice or record before leaving.
  • If cost is a concern, ask about a written prescription so you can compare medication prices, and discuss alternatives and expected value before proceeding.
📊 **Overall Ratings** - Medical Expertise: 86% satisfied - Service Attitude: 85% satisfied - Convenience: 84% satisfied - Pricing: 38% satisfied - Cleanliness: 70% satisfied - Recommendability: 86% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team for being kind, professional and communicative, taking time to answer questions and keep nervous pets calm. Many cited strong clinical outcomes and thorough follow‑up, from accurate diagnoses and complex dental work to smooth desexing surgeries and well‑handled emergencies. The clinic is also frequently commended for experience with rabbits, birds and reptiles. 💬 **Common Feedback & Suggestions** Reviews are largely positive, but several owners felt prices were high or were surprised by added consult fees and perceived upselling. A few reported front‑desk issues (rude or unhelpful interactions, difficulty fitting in an urgent case, or paperwork errors). There were isolated but serious complaints about misdiagnosis, a flea/tick injection misunderstanding, and one dirty boarding cage report. These appear to be outliers compared with the dominant positive trend, but are worth noting. 🏥 **Clinic Specialties** - Rabbit and small mammal medicine - Avian and reptile care - Dentistry and dental extractions - Desexing and routine soft‑tissue surgery - Emergency and reproductive care (e.g. C‑sections) 🏷️ **Tags** #compassionateCare #clearCommunication #friendlyTeam #anxietyAwareHandling #thoroughFollowUp #emergencyFitIns #longTimeClients #exoticPetExpertise #rabbitSpecialists #dentalCare #desexingSurgery #priceComplaints #receptionistIssues #misdiagnosisReports #boardingCattery #convenientParking 🐾 **Tips for Pet Owners** - Ask for an itemised estimate up front and confirm whether a general health check will be added to vaccination or simple visits to avoid surprise fees. - If you keep exotic pets (rabbits, birds, reptiles), request an appointment with a vet experienced in those species and bring prior records. - For urgent issues, call ahead—reviews suggest they often squeeze in emergencies, but places can fill quickly; know nearby after‑hours options just in case. - Confirm any treatments administered (e.g. tick/flea medications) are documented on your invoice or record before leaving. - If cost is a concern, ask about a written prescription so you can compare medication prices, and discuss alternatives and expected value before proceeding.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(02) 6295 0770

Opening Hours

MonTueWedThuFriSatSun
08:00〜13:00
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

47 Jerrabomberra Avenue, NARRABUNDAH, ACT 2604, Australia

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Parking

Car Park 4

385m
Narrabundah ACT 2604, Australia

Boomanulla Oval, Narrabundah Ballpark

391m
Kyeema St, Narrabundah ACT 2604, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Inner South Veterinary Centre is at 47 Jerrabomberra Avenue, NARRABUNDAH, ACT 2604, Australia. As there’s no train or light-rail station within easy walking distance, driving is usually quickest; nearby parking includes Car Park 4 (about a 5-minute walk) and Boomanulla Oval, Narrabundah Ballpark (about a 5-minute walk, 24h). You can also check Google Maps for the nearest bus route.

The clinic is open Monday to Friday 8am–6pm and Saturday 8am–1pm; it’s closed on Sundays.

You can contact Inner South Veterinary Centre on (02) 6295 0770. For general info and updates, visit https://www.innersouthvets.com.au/.

Book by calling the clinic or enquire via their website; if your pet needs urgent attention, call ahead to see if they can fit you in.

Consultation fees in Australia aren’t government-regulated and vary by clinic and case, so please call Inner South Veterinary Centre for a current quote. Ask for an itemised written estimate for any procedures, and discuss options before proceeding. Medicare doesn’t cover pets; if you have pet insurance, ask how claims are handled, and whether payment-plan options are available. If you need after-hours emergency care at a 24/7 hospital, be aware fees are typically higher than daytime consults.

Commonly accepted methods at Australian vets include EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay / Google Pay); some clinics also support pet-insurance gap claims or payment plans (e.g. VetPay, AfterPay, GapOnly). Please call ahead to confirm what Inner South Veterinary Centre accepts.

The team is often able to fit in urgent or emergency cases during regular opening hours; for after-hours help, call first to check availability or use a dedicated 24/7 emergency hospital in Canberra.

Yes—parking is convenient nearby, including Car Park 4 (about a 5-minute walk) and Boomanulla Oval, Narrabundah Ballpark (about a 5-minute walk, 24h). Street parking may also be available on surrounding roads.

Yes—Inner South Veterinary Centre treats exotic pets, with experience noted in rabbits, birds and reptiles. When booking, request a vet experienced with your species and bring any previous records.

Pet owners rate the clinic 4.6 out of 5 (281 reviews), praising the kind, professional team, clear communication, calm handling, strong clinical outcomes (including dentistry, desexing and emergencies) and thorough follow-up. Common feedback includes higher-than-expected prices or added consult fees, occasional receptionist issues, and isolated concerns such as a misdiagnosis report and one dirty boarding cage.

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Source: Google Maps
Last updated: 9 July 2026