Mossman Veterinary Surgery

What owners report about visiting

1 community reports|1/5 details added|Updated 8/18

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, empathetic team and vets who take time to explain issues clearly and outline options. Many reported strong outcomes across routine and complex cases, from smooth desexing and dental work to effective treatment of infections and even life‑saving emergency surgery. People also appreciated the efficient processes and flexibility, including online booking, quick appointments (some walk‑ins and Saturdays), and gentle handling of nervous pets.

💬Common Feedback & Suggestions

While reviews are largely positive, a minority raised cost concerns, citing pricey consultations, perceived mark‑ups on medications, and surgery quotes they felt were higher than elsewhere. A few mentioned longer waits or curt front‑desk interactions, inconsistency in seeing the same vet for chronic cases, and disagreements about required tests before treatment. There are isolated older reports about limited overnight capacity and one account of testing errors, so clarifying after‑hours arrangements and care plans for complex cases may help.

🏥Clinic Specialties

  • Emergency surgery and critical care (e.g., GDV)
  • Desexing and routine soft‑tissue surgery
  • Dentistry and dental extractions
  • Vaccinations and preventive health
  • Boarding and short‑stay care
  • Low‑stress handling for anxious pets

🏷️Keywords

#compassionateCare#clearCommunication#thoroughExams#surgicalExpertise#lifeSavingCases#friendlyTeam#goodForNervousPets#quickAppointments#onlineBooking#walkInsWelcomed#boardingAvailable#cleanFacility#pricingConcerns#perceivedOvercharging#continuityIssues#afterHoursLimitations

Overall Ratings

🐾Tips for Pet Owners

  • Use the online booking system or call ahead; reviewers report quick appointments, occasional walk‑ins and Saturday slots.
  • If cost is a factor, request a written estimate and itemised medications, and compare prices for common items like antiseptics.
  • For complex cases or if overnight monitoring may be needed, ask about after‑hours/overnight care and referral options in advance.
  • Let the team know if your pet is anxious—they’re described as patient and gentle with nervous animals.
  • Bring your pet’s medical history and insurance details; admin has been noted to help with claims and continuity.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 88% satisfied - Convenience: 84% satisfied - Pricing: 30% satisfied - Cleanliness: 98% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, empathetic team and vets who take time to explain issues clearly and outline options. Many reported strong outcomes across routine and complex cases, from smooth desexing and dental work to effective treatment of infections and even life‑saving emergency surgery. People also appreciated the efficient processes and flexibility, including online booking, quick appointments (some walk‑ins and Saturdays), and gentle handling of nervous pets. 💬 **Common Feedback & Suggestions** While reviews are largely positive, a minority raised cost concerns, citing pricey consultations, perceived mark‑ups on medications, and surgery quotes they felt were higher than elsewhere. A few mentioned longer waits or curt front‑desk interactions, inconsistency in seeing the same vet for chronic cases, and disagreements about required tests before treatment. There are isolated older reports about limited overnight capacity and one account of testing errors, so clarifying after‑hours arrangements and care plans for complex cases may help. 🏥 **Clinic Specialties** - Emergency surgery and critical care (e.g., GDV) - Desexing and routine soft‑tissue surgery - Dentistry and dental extractions - Vaccinations and preventive health - Boarding and short‑stay care - Low‑stress handling for anxious pets 🏷️ **Tags** #compassionateCare #clearCommunication #thoroughExams #surgicalExpertise #lifeSavingCases #friendlyTeam #goodForNervousPets #quickAppointments #onlineBooking #walkInsWelcomed #boardingAvailable #cleanFacility #pricingConcerns #perceivedOvercharging #continuityIssues #afterHoursLimitations 🐾 **Tips for Pet Owners** - Use the online booking system or call ahead; reviewers report quick appointments, occasional walk‑ins and Saturday slots. - If cost is a factor, request a written estimate and itemised medications, and compare prices for common items like antiseptics. - For complex cases or if overnight monitoring may be needed, ask about after‑hours/overnight care and referral options in advance. - Let the team know if your pet is anxious—they’re described as patient and gentle with nervous animals. - Bring your pet’s medical history and insurance details; admin has been noted to help with claims and continuity.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 4098 1999

Opening Hours

MonTueWedThuFriSatSun
08:00〜13:00
08:00〜17:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

15 Theresa Drive, Mossman QLD 4873

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Parking

Woolworths Car Park

337m
Mossman QLD 4873, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Mossman Veterinary Surgery is at 15 Theresa Drive, Mossman QLD 4873. As there’s no train/metro/light-rail station within easy walking distance, driving is usually simplest; check Google Maps for the nearest bus route if you’re using public transport. For parking, the Woolworths Car Park is about a 4‑minute walk away (approx. 337 m).

They’re open Monday to Friday 8:00 am–5:30 pm and Saturday 8:00 am–1:00 pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm.

You can call the clinic on (07) 4098 1999. For general information and updates, visit their website: https://coralseavetcare.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb

You can book online via the clinic’s website or call to arrange a time. Reviews mention quick appointments, with some walk-ins and Saturday slots subject to availability.

Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t apply to pets, so consultation prices vary by clinic and case. For an up‑to‑date quote, call the clinic and ask for an itemised written estimate for any procedures or surgery. If you need after‑hours or emergency care, be aware fees are typically higher. Pet insurance and third‑party payment options may help with costs—ask what options they can support.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts before your visit.

They provide emergency surgery and critical care, but reviews note after‑hours limitations and older reports of limited overnight capacity. During opening hours, call ahead if you’re bringing an emergency; for after‑hours needs, call to confirm availability and any referral arrangements.

Yes—Woolworths Car Park is about a 4‑minute walk away (approx. 337 m). Allow a little extra time during busy periods.

Based on the clinic summary and reviews, services include:

  • Emergency surgery and critical care (e.g., GDV)
  • Desexing and routine soft‑tissue surgery
  • Dentistry and dental extractions
  • Vaccinations and preventive health
  • Boarding and short‑stay care
  • Low‑stress handling for anxious pets

Pet owners rate it 4.5/5 (97 reviews), praising a caring, empathetic team, clear explanations, strong outcomes from routine to life‑saving cases, efficient processes, quick appointments (including some walk‑ins and Saturdays), and gentle handling of nervous pets. Some raised concerns about pricing, occasional waits or curt front‑desk interactions, continuity with the same vet for chronic cases, and older mentions of limited overnight capacity.

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Source: Google Maps
Last updated: 30 June 2026