230 reviews
76 Pease Street, Manoora QLD 4870
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, calm professionalism and clear communication during stressful emergencies. Many mention being seen promptly, receiving regular phone updates and thorough explanations with options, and pets recovering well after issues like snake or cane toad toxicity, urinary blockages, infections and injuries. Several reviewers valued the 24/7 availability and noted fair or reasonable costs for emergency care. Follow‑up calls and supportive end‑of‑life care were also highlighted.
💬Common Feedback & Suggestions
While most feedback is very positive, some reviewers reported long waits or frustration with triage order during busy periods. A few felt staff could be brusque or unsympathetic, especially around difficult decisions, and several asked for clearer, upfront pricing, deposits and payment options; one noted being required to pay before seeing their pet. There are a small number of serious complaints alleging misdiagnosis or inappropriate medication choices, and a couple of reviewers felt euthanasia was recommended too quickly. One reviewer also mentioned discomfort with a stuffy consult room.
🏥Clinic Specialties
- Snake bite and cane toad toxicity management
- Tick paralysis care
- Feline urinary blockage treatment and hospitalisation
- Trauma and wound care including emergency surgery
- Avian and exotic pet care including surgery
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#clearCommunication#frequentUpdates#quickTriage#open24x7#lifeSavingTreatment#reasonableCosts#pricingTransparencyConcerns#longWaitsAtPeakTimes#staffRudenessReports#griefSupport#emergencySurgery#exoticPetCare#followUpCalls#thoroughExplanations#cleanAndTidy
Overall Ratings
🐾Tips for Pet Owners
- Call ahead before arriving; the team often provides immediate triage advice and can prepare for your pet’s arrival.
- Expect triage-based queues during peak times and ask staff for an estimated wait so you can plan accordingly.
- Request an itemised estimate and clarify deposits and payment options upfront to avoid surprises.
- Ask for regular phone updates if your pet is hospitalised overnight; the team commonly provides them.
- If you need a recheck soon after a visit, ask whether the consultation fee covers a return within 24 hours, as one reviewer experienced.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Pioneer Airport Car Storage
248m198 McCormack St, Manunda QLD 4870, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Emergency Vets 24/7 is at 124A Anderson Street, Manunda QLD 4870 in Cairns. There’s no nearby train/metro/light-rail, so driving is usually easiest. You can look for local street parking or use Pioneer Airport Car Storage about a 3‑minute walk (≈248 m) away, and check Google Maps for the best bus route if you’re using public transport.
They are open 24 hours a day, 7 days a week, including public holidays.
Call (07) 4015 3459 for urgent assistance or visit https://www.emergencyvets247.com.au/ for more information.
For emergencies, you can come straight in 24/7, but calling ahead is recommended so the team can provide triage advice and prepare for your pet’s arrival. For non-urgent follow-ups or questions, call the clinic to schedule; during busy periods, queues are triaged by urgency, so ask for an estimated wait time.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so costs vary by clinic, time of day, and the care your pet needs. Call the clinic for a current quote, and request an itemised written estimate for any procedure or hospitalisation; after‑hours and emergency fees are typically higher. If you have pet insurance or are considering payment options (e.g., gap claims or payment plans), ask what’s available and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic can accept before you arrive.
Yes—this is a dedicated 24/7 emergency hospital, open day and night for urgent cases. You can present at any time; calling ahead helps the team provide immediate triage advice and prepare for your pet.
Yes—street parking is available around Anderson Street, and Pioneer Airport Car Storage is about a 3‑minute walk (≈248 m) away. Allow a little extra time during peak periods.
They provide 24/7 emergency care with expertise in snake bite and cane toad toxicity, tick paralysis, feline urinary blockages and hospitalisation, trauma and wound care including emergency surgery, avian and exotic pet care (including surgery), and end‑of‑life and euthanasia support.
They’re rated 4.6/5 from about 290 reviews, with owners praising compassionate, calm professionalism, quick triage, clear communication and regular updates, and many reporting good outcomes after emergencies. Some feedback mentions long waits at peak times, a desire for clearer upfront pricing and deposits, occasional brusque interactions, and a small number of serious care concerns.
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Last updated: 30 June 2026