Edmonton Veterinary Clinic and Cattery

What owners report about visiting

5 community reports|4/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, friendly team and vets who explain conditions and options clearly and take time to make pets comfortable. Many reported strong clinical outcomes, including successful surgeries (such as entropion/cherry eye and an emergency caesarean), effective diagnostics, and compassionate end‑of‑life care. Reviewers also liked the reasonable, upfront pricing and the helpful cattery/boarding service, with some noting short waits and being fit in quickly.

💬Common Feedback & Suggestions

While the tone is largely positive, a few themes recurred: several reviewers said they were turned away late in the day or when the clinic was fully booked, including in urgent situations. Some cited front‑desk experiences that felt unsympathetic or unprofessional, a strict cancellation‑fee policy, and one instance of missing pre‑op fasting instructions with little help to rebook. There was a report of the website showing open hours on a public holiday when the clinic was closed, and one person noted no text reminders; a single reviewer also alleged a poor surgical outcome and high costs. Overall, most feedback is complimentary, but owners suggest clearer communication around triage, bookings, and policies.

🏥Clinic Specialties

  • Cat boarding and cattery services
  • Eyelid and cherry eye surgery
  • Dentistry and dental procedures
  • Emergency caesarean and reproductive care
  • Compassionate euthanasia and end‑of‑life support
  • Wildlife triage and care

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#surgeryExpertise#reasonablePricing#upfrontQuotes#catteryBoarding#minimalWaits#quickAppointments#convenientLocation#longTermClients#emergencyCareConcerns#unhelpfulReception#cancellationFees

Overall Ratings

🐾Tips for Pet Owners

  • Book early for procedures and urgent checks, and avoid arriving close to closing time as they may not be able to see walk‑ins late in the day.
  • Before any dental or sedation procedure, confirm fasting and other pre‑op instructions in writing.
  • Ask for an itemised quote and discuss treatment options up front; also confirm the clinic’s cancellation policy to avoid unexpected fees.
  • If you rely on reminders, set your own or ask what reminder systems they use, as one reviewer noted a lack of text reminders.
  • Call ahead to confirm opening hours on public holidays to avoid surprises.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 88% satisfied - Convenience: 70% satisfied - Pricing: 82% satisfied - Cleanliness: 100% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, friendly team and vets who explain conditions and options clearly and take time to make pets comfortable. Many reported strong clinical outcomes, including successful surgeries (such as entropion/cherry eye and an emergency caesarean), effective diagnostics, and compassionate end‑of‑life care. Reviewers also liked the reasonable, upfront pricing and the helpful cattery/boarding service, with some noting short waits and being fit in quickly. 💬 **Common Feedback & Suggestions** While the tone is largely positive, a few themes recurred: several reviewers said they were turned away late in the day or when the clinic was fully booked, including in urgent situations. Some cited front‑desk experiences that felt unsympathetic or unprofessional, a strict cancellation‑fee policy, and one instance of missing pre‑op fasting instructions with little help to rebook. There was a report of the website showing open hours on a public holiday when the clinic was closed, and one person noted no text reminders; a single reviewer also alleged a poor surgical outcome and high costs. Overall, most feedback is complimentary, but owners suggest clearer communication around triage, bookings, and policies. 🏥 **Clinic Specialties** - Cat boarding and cattery services - Eyelid and cherry eye surgery - Dentistry and dental procedures - Emergency caesarean and reproductive care - Compassionate euthanasia and end‑of‑life support - Wildlife triage and care 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #thoroughExplanations #surgeryExpertise #reasonablePricing #upfrontQuotes #catteryBoarding #minimalWaits #quickAppointments #convenientLocation #longTermClients #emergencyCareConcerns #unhelpfulReception #cancellationFees 🐾 **Tips for Pet Owners** - Book early for procedures and urgent checks, and avoid arriving close to closing time as they may not be able to see walk‑ins late in the day. - Before any dental or sedation procedure, confirm fasting and other pre‑op instructions in writing. - Ask for an itemised quote and discuss treatment options up front; also confirm the clinic’s cancellation policy to avoid unexpected fees. - If you rely on reminders, set your own or ask what reminder systems they use, as one reviewer noted a lack of text reminders. - Call ahead to confirm opening hours on public holidays to avoid surprises.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 4045 5555

Opening Hours

MonTueWedThuFriSatSun
08:30〜12:00
08:30〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

80 Supply Road, Centenary Park QLD 4869

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

The clinic is in Bentley Park at 80 Supply Road, Centenary Park QLD 4869. There isn’t a train or light‑rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the closest bus route and stop.

They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 8:30 am–12:00 pm; closed on Sunday. Public holiday hours can differ, so call ahead to confirm before you visit.

Call (07) 4045 5555 or visit their website for more information: http://www.edmontonvetclinic.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb

Book by calling the clinic during opening hours. For procedures or urgent checks, book as early as you can, and avoid arriving close to closing time as they may not be able to see walk‑ins late in the day. If you’re scheduling a dental or any sedation procedure, ask for pre‑op instructions (e.g., fasting) in writing and confirm the clinic’s cancellation policy.

Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and for any procedure ask for an itemised written estimate. If you need care after hours, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer gap claims or payment plans—ask what options are available.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts before your visit.

According to owner feedback and clinic highlights, they offer cat boarding and cattery services, eyelid and cherry eye surgery, dentistry and dental procedures, emergency caesarean and reproductive care, compassionate euthanasia and end‑of‑life support, and wildlife triage and care.

Pet owners rate the clinic highly at 4.7/5 from 229 reviews, praising the caring, friendly team, clear explanations, strong clinical outcomes (including eye surgeries and emergency caesareans), effective diagnostics, compassionate end‑of‑life care, reasonable upfront pricing and helpful cattery/boarding. Some feedback mentions being turned away when fully booked or late in the day, occasional front‑desk issues, a strict cancellation‑fee policy, one report of missing pre‑op fasting instructions, and holiday hours confusion—so it’s wise to book early, confirm policies, and call ahead on public holidays.

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Source: Google Maps
Last updated: 30 June 2026