114 reviews
#compassionateCare#clearCommunication#followUpCalls+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the team’s compassionate, friendly manner and thorough, professional care. Many cited quick, accurate diagnoses and strong outcomes, including successful surgeries and problem‑solving in emergencies, with some noting after‑hours help and reliable follow‑up. Home visits and prompt attention at closing time were appreciated, and several reviews mentioned good value. There were also happy reports about grooming, hydrobaths and nail trims.
💬Common Feedback & Suggestions
A minority reported poor experiences with staff demeanour, describing rudeness or feeling talked down to, and a few said their pets were taken to the back room or examined without them present. Several reviews raised distress around end‑of‑life processes (not being allowed to be with their pet and how remains were handled), and one noted a drive‑by consult conducted from a distance during unique circumstances. Pricing concerns came up in a few posts, including unexpected charges, costly medications, and a consultation fee that felt unjustified. Grooming feedback was mixed, with isolated complaints about uneven cuts and being charged above the quoted price.
🏥Clinic Specialties
- Emergency and soft‑tissue surgery
- Diagnostic workups for urinary/bladder stones
- Home and mobile vet visits
- End‑of‑life care and euthanasia support
- Grooming, hydrobaths and nail trims
- After‑hours follow‑up and nursing care
🏷️Keywords
#compassionateCare#thoroughDiagnostics#friendlyTeam#emergencyFitIns#homeVisits#followUpSupport#clearCommunication#phoneCallBacks#valueForMoney#pricingConcerns#ownerNotPresent#rudeStaffReports#groomingServices#inconsistentGrooming#endOfLifeCare#afterHoursCare
Overall Ratings
🐾Tips for Pet Owners
- If being present during exams or procedures (including euthanasia) matters to you, confirm the clinic’s policy before your appointment.
- For grooming, get a written quote that notes your dog’s weight and agree on the style to avoid misunderstandings about the cut and price.
- Call ahead for urgent issues—the clinic has fitted emergencies in promptly and assisted even at closing time.
- Request an itemised estimate and ask about medication costs up front if you’re cost‑conscious, as some reviewers felt prices were higher than expected.
- Ask about home‑visit availability if your pet is stressed by travel or you have limited transport.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜16:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Public Bike Parking
552mMargaret River WA 6285, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cape Creatures Veterinary Hospital is in Margaret River, WA 6285. There isn’t a train or light-rail station within easy walking distance, so driving is usually best; street parking is typically available nearby—check local signage. If using public transport, check Google Maps for the closest bus route and stop.
They’re open Monday to Friday, 9:00 am to 4:30 pm, and closed on Saturdays and Sundays; call ahead to confirm hours before you visit.
You can contact the clinic on (08) 9757 9700 or via their website: http://www.capecreaturesvet.com.au/
To book, call the clinic or visit their website to get in touch. For urgent issues, call ahead so the team can advise and try to fit you in, and if travel is difficult for your pet, ask about home‑visit availability.
In Australia, vet fees aren’t government‑regulated, there’s no standard fee schedule, and Medicare doesn’t cover pets, so call the clinic for a current consult quote. For any procedure, ask for an itemised written estimate. Because they offer after‑hours help, be aware that fees are typically higher outside standard hours. If you have pet insurance or prefer payment‑plan options, check what’s available with your insurer or provider in advance.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans (e.g. Afterpay, VetPay, GapOnly). Please call ahead to confirm what this clinic accepts.
Yes—reviews note the team has fitted in emergencies, assisted around closing time, and provided after‑hours follow‑up and nursing care; call ahead so they can prepare. For life‑threatening emergencies after hours, follow the team’s advice and seek the nearest 24/7 emergency vet if directed.
Street parking is typically available near the clinic in Margaret River; check local signage for any time limits and allow a little extra time during busy periods.
Services highlighted in reviews include emergency and soft‑tissue surgery, diagnostic workups for urinary/bladder stones, home and mobile vet visits, end‑of‑life care and euthanasia support, grooming with hydrobaths and nail trims, and after‑hours follow‑up and nursing care.
Pet owners rate the clinic 4.1/5.0 from 35 reviews. Many praise compassionate, friendly staff, thorough care, quick and accurate diagnoses, strong surgical outcomes, prompt help in emergencies, reliable follow‑up and good value; several also compliment grooming and hydrobaths. Common feedback includes concerns about staff demeanour, not being present during exams or end‑of‑life processes, handling of remains, mixed grooming results and prices above quotes, and occasional pricing concerns.
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Other veterinary clinics near Margaret River
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Last updated: 9 July 2026