231 reviews
35A Walker Street, QLD 4670
#compassionateCare#friendlyStaff#gentleWithNervousPets+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/20
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, professional team who explain diagnoses and treatment options clearly and don’t push unnecessary procedures. Many cite excellent outcomes across emergencies and routine care alike, from fast snake-bite triage to successful surgeries and dental work. Reviewers also highlight fair, often lower-than-elsewhere pricing and a friendly, respectful manner, with many long‑term clients stating they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
While reviews are largely positive, several owners reported difficulty accessing help for urgent or after‑hours issues, including being referred elsewhere on weekends. A few mentioned rough handling during nail trims or by nursing/admin staff, and there were isolated complaints about a dirty or run‑down waiting area. Pricing is generally praised as affordable, though a couple of reviewers felt some medicines or quotes were higher than expected. One or two cases mentioned missed items or communication lapses around emergencies.
🏥Clinic Specialties
- Emergency triage and snake-bite treatment
- Soft-tissue surgery and desexing
- Dentistry and dental extractions
- Exotic and avian medicine (rats, budgies, pet birds)
- Grooming services
- Second opinions and conservative treatment plans
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#affordablePricing#honestAdvice#notPushingUnnecessaryProcedures#emergencyTriage#successfulOutcomes#exoticPets#avianCare#groomingAvailable#longTermLoyalty#easyParking#afterHoursLimitations#cleanlinessConcerns#roughHandlingReports
Overall Ratings
🐾Tips for Pet Owners
- Book ahead, especially for weekends or busy periods, and mention any handling or anxiety concerns when you make the appointment.
- For emergencies or after-hours needs, call first and keep details of alternative emergency clinics handy.
- Ask for an itemised estimate and discuss which treatments are essential versus optional to make the most of their cost‑effective approach.
- If you prefer a particular vet, request them when booking as you may not always see the same clinician by default.
- Ask about payment options such as VetPay if you need help managing costs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 08:30〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop 10, Northway Plaza, 29 Queen Street, Bundaberg North QLD 4670
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
North Bundaberg Veterinary Surgery is at Shop 10, Northway Plaza, 29 Queen Street, Bundaberg North QLD 4670. There isn’t a train or light-rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available around Northway Plaza—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stops.
They’re open Monday to Friday 8:00am–5:30pm and Saturday 8:30am–12:00pm; closed on Sundays.
Call (07) 4151 3688 or visit their website for more information: https://northbundabergvetsurgery.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book, please call the clinic during opening hours; you can also visit their website for general information. For urgent cases, call first before heading in.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, and Medicare does not cover pets. For an accurate, current consultation price, call the clinic and ask for a quote, and request an itemised written estimate for any procedures. If after-hours or emergency care is needed, fees are typically higher. Pet insurance may help with eligible costs, and some owners use payment-plan options (e.g. VetPay, Afterpay, or gap-claim services) — ask what’s available and what the clinic accepts.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
They provide emergency triage during opening hours, including snake-bite treatment, but reviews note limited after-hours availability and that you may be referred elsewhere on weekends. For urgent situations, call first for advice on the best immediate option.
Yes — street parking is typically available around Northway Plaza; please check local signage for time limits or restrictions.
Based on public information, their services include: emergency triage (including snake-bite treatment), soft-tissue surgery and desexing, dentistry (including extractions), exotic and avian care (e.g. rats, budgies, pet birds), grooming services, and second opinions with conservative treatment plans.
They’re well rated at 4.6/5.0 from 171 reviews, with owners praising the caring, professional team, clear explanations, successful outcomes (from emergencies to routine care), and fair pricing. Feedback suggests occasional difficulties accessing help after-hours or on weekends, a few reports of rough handling during minor procedures, and some comments about cleanliness or communication lapses.
Map
Clinic Address
Shop 10, Northway Plaza, 29 Queen Street, Bundaberg North QLD 4670
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Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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Source: Google Maps
Last updated: 30 June 2026