4.0
82 reviews
129 Rakow St, NSW 2880
#friendlyStaff#caringNurse#compassionateCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring and knowledgeable team who take time to explain diagnoses, procedures and options clearly. Multiple reviews credit the vets with accurate, on‑the‑spot diagnosis and effective treatment, as well as gentle, compassionate end‑of‑life care with cremation arrangements handled smoothly. People also noted helpful support for travellers and urgent squeeze‑ins, and some mentioned fair pricing, pension discounts or ZipPay making care accessible. The clinic was also appreciated for assisting injured wildlife promptly and compassionately.
💬Common Feedback & Suggestions
Overall feedback is very positive, though a few concerns were raised. Several reviewers reported issues with after‑hours responsiveness, including unanswered emergency messages and being closed when advertising suggested otherwise. One review criticised staff attitude and refusal of service, standing in contrast to the otherwise warm reports, and a couple of people mentioned costs being on the pricey side even if many felt fees were fair or supported by payment options. Cleanliness wasn’t specifically mentioned in the reviews.
🏥Clinic Specialties
- Emergency and urgent care
- Euthanasia and cremation support
- Wildlife rescue triage
- Diagnostics and blood work
- Injury and wound management
- Behaviour and anxiety management
🏷️Keywords
#compassionateCare#clearCommunication#accurateDiagnosis#thoroughDiagnostics#endOfLifeCare#wildlifeSupport#friendlyStaff#knowledgeableVets#sameDayAppointments#emergencyCare#paymentOptions#affordableForSome#pricingConcerns#unresponsiveAfterHours#closedWhenAdvertisedOpen#travellerFriendly
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after‑hours needs, call ahead to confirm a vet is available rather than relying solely on 24‑hour advertising.
- If you’re travelling, phone first—reviews suggest the team often squeezes in urgent cases and can advise when to come straight in.
- Discuss costs upfront and ask about ZipPay or pension discounts if relevant; options exist for managing expenses.
- If you’re facing end‑of‑life decisions, ask about the process and cremation packages—the staff are reported to guide this gently and clearly.
- If you find injured wildlife, bring them in promptly—the team liaises with rescuers and provides immediate care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜13:00 | |||||||
| 09:00〜13:00 | |||||||
| 14:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Shopping Centre car park suitable for Caravans
743mBroken Hill NSW 2880, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
RSPCA Broken Hill is at South Road, Broken Hill NSW 2880 in the suburb of Broken Hill. There’s no train, metro or light-rail station within easy walking distance, so driving is usually easiest. A shopping-centre car park suitable for caravans is about a 9‑minute walk away (approximately 743 m). Otherwise, check Google Maps for the nearest bus route and walking directions.
Opening hours can vary, so please call ahead to confirm today’s times before you travel.
You can call the clinic on (08) 8087 7753 or visit their website for details: https://www.rspcansw.org.au/support-services/locations-and-services/veterinary-hospitals/broken-hill-veterinary-hospital/
To book, please call the clinic or visit their website for current booking options; for urgent needs, call ahead to confirm availability.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary. Please call the clinic for a current quote. For any procedure, ask for an itemised written estimate so you know what’s included. If you need after‑hours or emergency care, be aware fees are typically higher. Pet insurance may help with costs, and some clinics offer payment plans or gap claims—ask the clinic what they accept.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans (e.g., VetPay, Afterpay, ZipPay, GapOnly). Please call ahead to confirm what this clinic accepts on the day.
The clinic provides emergency and urgent care; for after‑hours help, availability can vary, so call ahead to confirm a vet is available before you travel. If you can’t reach the clinic after hours, seek the nearest 24/7 emergency veterinary service.
Yes—there’s a shopping‑centre car park suitable for caravans about a 9‑minute walk away (approximately 743 m). Allow time for a short walk and check local signage for any parking restrictions closer to the clinic.
Available services include emergency and urgent care, euthanasia and cremation support, wildlife rescue triage, diagnostics and blood work, injury and wound management, and behaviour and anxiety management.
Pet owners rate the clinic 4.7/5.0 from 49 reviews. Feedback highlights a friendly, caring and knowledgeable team, clear explanations, accurate on‑the‑spot diagnoses, effective treatment, compassionate end‑of‑life support with cremation arrangements, help for travellers and injured wildlife, and fair pricing for many; some reviewers reported after‑hours responsiveness issues and noted costs can feel pricey for some.
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Last updated: 8 July 2026