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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s kindness, empathy and straightforward, no‑upsell approach. Many highlighted reasonable pricing, clear explanations, and a knowledgeable, experienced manner, with several calling it the best vet they’ve used. Reviewers also mentioned a clean, small practice and appreciated having a local option nearby. Loyalty and repeat visits were common, with numerous explicit recommendations.
💬Common Feedback & Suggestions
A small number of reviewers reported concerns about professionalism and equipment limitations, with one describing an eye injury handled poorly and another saying a known condition was dismissed without further investigation. A couple of comments alleged higher-than-expected charges, contrasting with the many that found prices fair. One reviewer described a rude interaction while seeking after‑hours help, and the clinic does not appear to be a 24‑hour service. Overall, feedback is strongly positive with a few serious but isolated criticisms.
🏥Clinic Specialties
- Preventive care and vaccinations
- General consultations and ongoing care for dogs and cats
- Minor injury assessment and treatment
- Compassionate support during emergencies and bereavement
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- It’s a small, personal clinic—call ahead to check availability and discuss your pet’s needs.
- Confirm the clinic’s capabilities if your pet may need advanced diagnostics or specialised equipment.
- Ask for an itemised estimate upfront; most reviewers found pricing reasonable and appreciated the no‑upsell approach.
- This is not a 24‑hour service, so arrange after‑hours care elsewhere for emergencies.
- Bring previous medical records to support faster, more accurate assessments.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Anterior Uveitis-Cats
Anterior Uveitis-Dogs
Blepharitis
Cataracts
Chorioretinitis
Congenital Ocular Anomalies
Contact
Opening Hours
Parking
RACE and ROAD - Motorcycle Gear Experts
583mSalisbury Park & Ride
754mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ruby Veterinary Surgery is at 24 Douglas Rd, Rocklea QLD 4106, in Brisbane. The closest public transport is Salisbury train station, about a 10-minute walk (approx. 838 m), with Rocklea train station around a 17-minute walk (approx. 1.3 km). If you’re driving, nearby parking options include Salisbury Park & Ride (about 9 minutes’ walk) and RACE and ROAD - Motorcycle Gear Experts (about 7 minutes’ walk).
Please call ahead to confirm current opening hours, as times may vary and the clinic is not a 24-hour service.
You can phone the clinic on (07) 3277 2055.
Call the clinic to arrange an appointment. It’s a small, personal practice, so it’s best to call ahead to check availability and discuss your pet’s needs, and bring any previous medical records to help the team assess your pet quickly.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. Please call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedures. If you need after-hours care at an emergency hospital, fees are typically higher. Consider pet insurance and, if needed, ask about payment-plan or gap-claim options available to you.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some also support pet-insurance gap claims or payment plans (e.g. VetPay, Afterpay, GapOnly). Please call ahead to confirm what this clinic accepts on the day.
Ruby Veterinary Surgery is not a 24-hour service. For urgent issues during business hours, call ahead so the team can advise; for after-hours emergencies, please contact a 24/7 emergency veterinary hospital.
The clinic focuses on preventive care and vaccinations, general consultations and ongoing care for dogs and cats, minor injury assessment and treatment, and compassionate support during emergencies and bereavement.
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