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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the skilled surgical care and clear explanations, with many reporting excellent outcomes after procedures such as cruciate repairs, BOAS surgery, tumour removals and complex dental work. The team is frequently described as caring, compassionate and thorough, with good updates before and after surgery. Pricing is highlighted as markedly more affordable than other clinics and specialists, often a third to a half of rival quotes, which many felt did not compromise quality. Several reviewers were willing to travel long distances because of the value and results.
💬Common Feedback & Suggestions
While reviews are largely positive, a recurring theme is administrative friction: long waits at drop‑off or pick‑up, delayed communications and occasional brusque receptionist interactions. A few owners reported quote changes or cost surprises on the day, and one noted the lack of payment plan options. There are isolated reports of poor outcomes or revision surgeries, and some concern about being discharged the same day after major procedures due to no overnight hospitalisation. A handful of reviewers also felt junior vets lacked confidence compared with senior clinicians.
🏥Clinic Specialties
- Cruciate and orthopaedic surgery
- BOAS and brachycephalic airway surgery
- Dentistry and dental extractions
- Mass and tumour removals including splenic and mast cell
- Eye and eyelid surgery
- IVDD and spinal surgery
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Confirm your written quote and who will perform the procedure to avoid day‑of pricing surprises, and ask for an itemised estimate.
- Plan extra time for drop‑off and pick‑up as waits can occur, and confirm your pick‑up window early in the day.
- Ask about after‑hours arrangements and be prepared to monitor your pet at home the first night as there is no overnight hospitalisation.
- Discuss surgical options and expected rehab in detail; request written home‑care instructions and follow‑up timeframes.
- If your pet is reactive or anxious, let staff know in advance so they can make accommodations at admission.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Get Parked | Curtin Ave W Hamilton
364mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brisbane Pet Surgery is at 50 Theodore St, Eagle Farm QLD 4009 in Brisbane. The clinic is about a 10-minute walk (approx. 806 m) from Doomben train station. If you’re driving, paid parking is available at Get Parked | Curtin Ave W Hamilton, about a 5-minute walk and open 24 hours.
They’re open Monday to Friday, 7:00 am to 6:00 pm, and closed on Saturdays and Sundays.
Call (07) 3064 1064 to contact Brisbane Pet Surgery. You can also visit their website for information: https://www.brisbanepetsurgery.com.au/
Book by calling during business hours or visit the website to enquire about appointment options. For procedures, confirm your written quote and who will perform the surgery, allow extra time for drop‑off and pick‑up, and let the team know in advance if your pet is anxious so they can make accommodations.
Consultation fees vary, as veterinary pricing in Australia isn’t regulated and Medicare doesn’t cover pets. Call the clinic for a current quote, and for any procedure ask for an itemised written estimate. If you need care after hours at an emergency hospital, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment plans or gap claims—ask what’s available here.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what Brisbane Pet Surgery accepts. Some clinics also support pet‑insurance gap claims or payment plans (e.g., VetPay, Afterpay), but availability varies.
Brisbane Pet Surgery operates Monday–Friday 7:00 am–6:00 pm and does not provide overnight hospitalisation. There’s no published information confirming on‑site after‑hours emergency care—call to enquire; if they’re closed, seek a 24/7 emergency vet and follow any discharge or home‑monitoring instructions provided.
Yes—paid parking is available at Get Parked | Curtin Ave W Hamilton, about a 5‑minute walk and open 24 hours. Plan a little extra time for drop‑off and pick‑up as waits can occur.
They focus on advanced surgical care including cruciate and orthopaedic surgery, BOAS and brachycephalic airway surgery, dentistry and extractions, mass and tumour removals (including splenic and mast cell), eye and eyelid surgery, and IVDD/spinal surgery.
Pet owners rate Brisbane Pet Surgery 4.7/5 (389 reviews) and praise its skilled surgical care, clear explanations, compassionate team and strong outcomes at notably affordable prices. Common feedback includes long waits at drop‑off/pick‑up, occasional brusque receptionist interactions, quote changes or cost surprises, lack of payment plan options for some, no overnight stay after major procedures, and mixed confidence with junior vets.
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