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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, welcoming team and vets who listen, explain clearly and take time with pets. Many noted excellent outcomes and support through complex cases, emergencies and end‑of‑life care, with thoughtful follow‑up and updates. Reviewers also highlighted the clinic’s ability to fit pets in at short notice, weekend availability, and fair, reasonable pricing. Long‑term clients spanning many years say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; the few concerns mention occasional long waits or feeling rushed when the clinic is very busy, plus a strict lateness policy that can mean rescheduling. One owner felt charged despite services being deferred for a very young puppy, and another perceived pressure for additional tests. A single comment mentioned being asked to handle doors/lifting during a visit. These were isolated points amid a strong pattern of satisfaction.
🏥Clinic Specialties
- End-of-life and euthanasia care
- Emergency and urgent care
- Dentistry and dental procedures
- Exotic and avian/reptile care
- Grooming and nail care
- Behaviour and anxiety management
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for weekends or busy periods and allow extra time, as the clinic can get very busy.
- If you’re running late, call first—the clinic has a strict lateness policy and may need to reschedule.
- Tell staff if your dog is reactive or anxious; they can minimise lobby time and process payments in the consult room.
- Discuss costs and the necessity of tests up front; ask for a written estimate—reviews note they provide clear quotes and can be flexible.
- Call ahead if bringing birds or reptiles so the team can prepare appropriate care and advice.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜20:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Rochedale Park and Ride
478mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rochedale Veterinary Surgery is at 475 Underwood Road, Rochedale QLD 4123, serving the Rochedale South area. The closest public transport is Kuraby train station, about a 34‑minute walk (approximately 2.7 km), so driving or using a bus route planned via Google Maps is usually more practical. If you’re driving, Rochedale Park and Ride is roughly 478 m away, about a 6‑minute walk from the clinic.
They’re open Monday to Friday 8:00 am–6:00 pm (Wednesday until 8:00 pm), Saturday 8:00 am–4:00 pm, and Sunday 9:00 am–12:00 pm. Hours can change on public holidays, so call ahead to confirm before you visit.
You can contact Rochedale Veterinary Surgery on (07) 3341 3399. For general information, visit http://www.rochedalevet.com/; for urgent concerns, please call before arriving.
You can book by calling the clinic or visiting their website to request an appointment; for urgent cases, call so the team can try to fit you in. For weekends or busy periods, book ahead and allow a little extra time as the clinic can get very busy.
Veterinary consultation fees in Australia aren’t government‑regulated and vary by clinic and your pet’s needs, so call the clinic for a current quote. Medicare doesn’t cover pets. If a procedure is recommended, ask for an itemised written estimate in advance. Because they handle urgent cases, be aware after‑hours or emergency fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. third‑party providers), ask how claims or payments can be handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment‑plan options; call ahead to confirm what this clinic accepts on the day.
They provide emergency and urgent care and can often fit pets in at short notice during opening hours—call before you arrive. After‑hours availability may be limited and fees are usually higher; if they’re closed, consider a 24/7 emergency hospital.
Yes—Rochedale Park and Ride is about a 6‑minute walk (approximately 478 m) from the clinic. If you’re driving, plan your route and check local parking signs.
They offer end‑of‑life and euthanasia care, emergency and urgent care, dentistry and dental procedures, exotic and avian/reptile care, grooming and nail care, and behaviour and anxiety management.
Pet owners rate the clinic 4.8/5.0 from 291 reviews, praising the caring team, clear communication, thorough exams, fair pricing, and support through complex cases and end‑of‑life care. A few mentioned occasional long waits during busy times and a strict lateness policy, but overall feedback is highly positive with many long‑term clients.
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