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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and highly communicative, taking time to explain diagnoses and options in plain language. Many noted thorough work-ups and good outcomes for issues ranging from skin problems and eye conditions to acute illnesses, with thoughtful follow‑up calls after visits. Reviewers also highlighted the clean, welcoming clinic, the ability to fit pets in at short notice or via punctual house calls, and fair, transparent pricing without upselling.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few minor concerns raised. A couple of owners felt certain topical or flea treatments didn’t suit their pets (e.g., hair loss or limited effect), and one reviewer from years ago reported rough handling and frustration with admin questions during a difficult euthanasia visit, with another feeling the euthanasia fee was high. These were isolated comments amid strong praise, but they suggest ensuring costs and potential side effects are discussed upfront and that sensitive admin is handled with extra care.
🏥Clinic Specialties
- House-call veterinary visits
- Dermatology and skin treatments
- Ophthalmology and eye care
- Desexing and routine surgery
- Senior and palliative care
- Vaccinations and preventive care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, elderly or finds travel stressful, ask about the house‑call service for a calmer visit.
- For urgent issues, call early—multiple reviewers were fitted in at short notice and seen promptly.
- Bring your questions and discuss budget; the team explains options clearly and works within cost expectations.
- Mention any past reactions to flea or topical treatments so alternatives can be considered.
- Bring prior records or photos if relevant—the vets are thorough with diagnostics and follow up after visits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:15 | |||||||
| 08:30〜17:30 | |||||||
| 09:00〜12:30 | |||||||
| 10:00〜14:00 | |||||||
| 19:00〜21:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 10 East Street, Lutwyche Car Park
376mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Lutwyche Veterinary Surgery is at 79 Chalk Street, Lutwyche QLD 4030. The closest public transport is Wooloowin train station, about a 7‑minute walk (approx. 595 m), with Albion train station around an 11‑minute walk (approx. 913 m). If you’re driving, Secure Parking – 10 East Street, Lutwyche Car Park is about a 5‑minute walk and open 24 hours; use Google Maps for the best route.
They’re open Monday 8:30 am–5:15 pm; Tuesday 8:30 am–5:30 pm; Wednesday 8:30 am–5:15 pm and 7:00–9:00 pm; Thursday 8:30 am–5:30 pm; Friday 8:30 am–5:15 pm; Saturday 9:00 am–12:30 pm; Sunday 10:00 am–2:00 pm. Hours may change on public holidays—call ahead to confirm.
You can reach Lutwyche Veterinary Surgery on (07) 3161 6237. For general information, visit https://lutwychevetsurgery.com.au/.
To book an appointment, call the clinic. For urgent problems, call first—reviews note they often fit pets in at short notice—and you can ask about house‑call availability if travel is stressful for your pet.
Veterinary fees in Australia aren’t regulated and vary by clinic and your pet’s needs, and Medicare doesn’t cover pets. Call the clinic for their current consultation fee and request an itemised written estimate for any procedures or surgery. If you need after‑hours or emergency care, fees are typically higher. Consider pet insurance, and if needed ask about payment‑plan options (e.g., VetPay, Afterpay, GapOnly) in general—staff can advise what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
They offer extended hours on Wednesday evenings (7:00–9:00 pm) and are open on weekends (Saturday morning and Sunday 10:00 am–2:00 pm). They don’t list 24/7 emergency services, so for life‑threatening issues call first, and if they’re closed contact a 24‑hour emergency vet; note that after‑hours surcharges may apply.
Yes—Secure Parking at 10 East Street, Lutwyche Car Park is roughly a 5‑minute walk and operates 24/7. Allow time to park and check local signage/fees, and call ahead to confirm parking options if needed.
Services include house‑call veterinary visits, dermatology and skin treatments, ophthalmology and eye care, desexing and routine surgery, senior and palliative care, and vaccinations and preventive care. Call to enquire about availability and scheduling.
Reviews are excellent, with a 4.9/5.0 rating from 172 reviews and frequent praise for caring, communicative vets and nurses, thorough work‑ups, fair transparent pricing, clean facilities, and helpful follow‑up calls; several owners also appreciated short‑notice appointments and punctual house calls. A small number mentioned certain topical/flea treatments not suiting their pets and a past concern about sensitivity and fees around euthanasia, highlighting the value of discussing costs and potential side effects upfront.
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