315 reviews
11 Blackwood Road, Mitchelton QLD 4053
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and vets who take time to explain conditions and aftercare. Many noted thoughtful touches like follow-up calls and even sympathy cards, calm handling of anxious pets, and good outcomes from procedures including surgery, vaccinations and desexing. Several reviewers also appreciated being fitted in at short notice for urgent issues and found the location convenient with easy parking and Petbarn next door.
💬Common Feedback & Suggestions
Common concerns centred on booking and availability: reports of long waits for routine and semi-urgent appointments, last‑minute cancellations, and occasional booking errors or refusal to squeeze in quick checks. A number of reviewers felt pricing was high, citing medication markups, fees for prescriptions, and billing or membership-admin frustrations. There were isolated complaints about rude or unhelpful interactions at the desk and one about a lost dog being sent to the pound too quickly. Overall sentiment is largely positive, but admin/process reliability and perceived value were recurring pain points.
🏥Clinic Specialties
- Soft-tissue surgery and post-op care
- Vaccinations and microchipping
- Desexing procedures
- Emergency and urgent appointments triage
- End-of-life and euthanasia care
- Skin and ear issues with allergy and diet advice
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#handlesAnxiousPets#urgentFitIns#longWaits#bookingErrors#appointmentCancellations#expensivePricing#medicationMarkups#billingIssues#convenientParking#nextToPetbarn#rudeStaffReports#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Book routine check-ups well in advance and confirm your appointment the day before to avoid delays or booking mishaps.
- If your pet needs urgent attention, call ahead and explain the situation—they may fit you in or advise where to go immediately.
- Discuss costs upfront, including medication prices and any prescription-writing fees, and compare with pharmacies if cost is a concern.
- Arrive a little early and allow buffer time, as some reviewers reported the clinic running late or the front desk being busy.
- If you’re on a membership plan, keep written records and confirm any changes or cancellations in writing to avoid billing misunderstandings.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R Mitchelton Station
99m29 Kedron Ave, Mitchelton QLD 4053, Australia
P+R Mitchelton Station
273m30 Kedron Ave, Mitchelton QLD 4053, Australia
P+R Mitchelton Station
300m75 Blackwood St, Mitchelton QLD 4053, Australia
Mitchelton Station Carpark
365mMitchelton QLD 4053, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Mitchelton is at 45 Osborne Road, Mitchelton QLD 4053 in Brisbane. The closest public transport is Mitchelton train station, about a 2‑minute walk (approximately 191 m); Gaythorne train station is about a 13‑minute walk (around 1.0 km). If you’re driving, there are Park & Ride car parks at Mitchelton Station nearby, and you can use Google Maps for the best route.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:30 am–1:00 pm; closed on Sunday. Hours may change on public holidays, so call ahead to confirm.
You can call the clinic on (07) 3084 6007. You can also visit their website for more information: https://www.greencrossvets.com.au/vets/mitchelton/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=mitchelton
To book, call the clinic during opening hours or visit their website to see current booking options. If your pet needs urgent attention, call ahead and explain the situation so the team can triage and advise next steps.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and by the care your pet needs, and Medicare does not cover pets. For the most accurate, current consultation fee, please call the clinic and ask for a quote; for procedures, request an itemised written estimate. Emergency or after‑hours care generally attracts higher fees, and you may wish to consider pet insurance or general payment‑plan options to help manage costs.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day of your visit.
The clinic provides triage for urgent appointments during opening hours and will advise you on immediate next steps. For emergencies outside these hours, seek a 24/7 emergency veterinary hospital; emergency and after‑hours fees are typically higher, so ask for a cost estimate when you call.
Yes—there are several P+R Mitchelton Station car parks nearby, including one about a 1‑minute walk (~99 m) and others around 3–4 minutes away (~273–300 m). Allow a little extra time at busy periods to find a spot.
Services highlighted by the clinic and reviewers include soft‑tissue surgery with post‑op care, vaccinations and microchipping, desexing, urgent appointment triage, end‑of‑life and euthanasia care, and help with skin and ear issues including allergy and diet advice.
Pet owners rate the clinic 4.4/5.0 (154 reviews), often praising the caring, friendly team, clear communication, follow‑up calls and calm handling of anxious pets. Common feedback includes long waits or booking issues at times and concerns about pricing and admin, but overall sentiment is largely positive.
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Last updated: 30 June 2026