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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who are clearly knowledgeable. Many noted being fitted in quickly, even for emergencies like paralysis ticks and suspected snake-bites, with clear communication and follow-up that put them at ease. Several appreciated in-house X-rays and tests, successful diagnoses when others struggled, and helpful extras such as puppy school and a mobile service.
💬Common Feedback & Suggestions
A minority of reviews reported difficulties getting through by phone and a few poor front-desk interactions, describing rudeness or lack of empathy. Some felt prices were high or unclear, citing costly medications, script or resuscitation fees, and one comparison with far cheaper long-term meds; one visitor also disliked being charged when arriving a few minutes late. A couple of comments mentioned cashless/exact-cash payment policies and, in isolated cases, an exam that felt cursory or the clinic being unable to accommodate urgent surgery. One review also criticised how a found dog was handled.
🏥Clinic Specialties
- Emergency care for tick and snake-bite cases
- General surgery and anaesthesia
- In-house imaging and diagnostic testing
- Puppy school and behavioural support
- Mobile and home-visit service
- End-of-life care and cremation coordination
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call early and be persistent if the phone is busy; if needed, drop by reception to secure an appointment.
- Aim to arrive a little early, especially during holiday traffic, as they can be strict about late arrivals.
- Request an itemised estimate before procedures, including medication options, script fees and any resuscitation or anaesthesia costs.
- Bring a card for payment, as some reviewers mention limited or no cash acceptance.
- For urgent issues like ticks or snake-bites, call ahead so the team can prioritise you; ask about the mobile service if transport is difficult.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:15〜18:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sandstone Point Veterinary Surgeons is at 10/1 Regina Avenue, Ningi QLD 4511. As there’s no train, metro or light-rail station within walking distance, the easiest way is to drive; street parking is usually available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops to Regina Avenue.
They’re open Monday to Friday 8:15 am – 6:00 pm and Saturday 9:00 am – 12:00 pm; Sunday closed. Hours may differ on public holidays, so call ahead to confirm.
You can phone 0400 699 704 or visit https://www.sandstonepointvet.com.au/ for information and updates.
Call the clinic to book, and if the line is busy try again or drop by reception to secure a time. You can also check their website for service information; when booking, mention if you need a mobile/home-visit appointment and aim to arrive a little early, as some reviewers note a strict policy on late arrivals.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation and procedure costs vary by clinic and case—call the clinic for a current quote. For any procedures, ask for an itemised written estimate, including medication options, script fees and any resuscitation or anaesthesia costs. If you need urgent after-hours care at another hospital, be aware those fees are typically higher. Pet insurance and third‑party payment plans exist in Australia; check your policy and ask the clinic what they can work with.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some are cashless—recent reviewers suggest bringing a card. Payment options can vary, so call ahead to confirm what this clinic accepts on the day.
They manage urgent cases such as paralysis ticks and suspected snake‑bites and will prioritise these during opening hours—call ahead so the team can prepare. After‑hours availability isn’t listed; if the clinic is closed, seek the nearest 24/7 emergency vet in the region.
Yes—street parking is typically available around Regina Avenue and nearby streets; check local signage for time limits.
Services noted by pet owners include emergency care for tick and snake‑bite cases, general surgery and anaesthesia, in‑house imaging and diagnostic testing, puppy school and behavioural support, a mobile/home‑visit service, and end‑of‑life care with cremation coordination.
They’re rated 4.3/5 from 71 reviews, with praise for friendly, compassionate staff, knowledgeable vets, quick appointments for emergencies, clear communication, follow‑up, in‑house X‑rays/tests, successful diagnoses, puppy school and a mobile service. Common feedback includes difficulty getting through by phone, occasional front‑desk rudeness, pricing concerns (medications, script or resuscitation fees), a strict late‑arrival policy, limited/no cash acceptance, and in isolated cases a cursory exam or scheduling constraints.
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