Animal Welfare League Veterinary Clinic - Daisy Hill

What owners report about visiting

1 community reports|1/5 details added|Updated 8/4

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the compassionate, animal-first approach from vets, nurses and reception, often saying the team went above and beyond. Many reported good outcomes across desexing, emergency surgeries and complex cases (e.g., diabetes, cruciate repairs, tick paralysis), with several noting the clinic picked up issues other vets missed. Affordability and payment plan options were highlighted, with multiple reviews describing fees as far lower than other quotes. Euthanasia care was often described as kind and thoughtful, with follow‑up sympathy gestures appreciated.

💬Common Feedback & Suggestions

Common concerns centred on phone access and administration: long hold times, dropped calls, lack of call‑backs and inconsistent information at the front desk. A number of reviewers disputed pricing or felt upsold, including voucher-related surcharges and unexpected desexing costs. There were occasional clinical complaints such as perceived misdiagnoses, limited advice or medication on discharge, cancelled appointments and long in‑clinic waits; a few also felt payment discussions were handled insensitively during end‑of‑life visits. Overall sentiment skews positive, but communication, scheduling and quote clarity were recurring pain points.

🏥Clinic Specialties

  • Desexing and reproductive surgery
  • Emergency and urgent care
  • Orthopaedic surgery (cruciate repairs)
  • Tick paralysis treatment
  • Internal medicine and complex diagnostics
  • End‑of‑life and euthanasia care

🏷️Keywords

#compassionateCare#skilledVets#surgicalSuccess#internalMedicine#affordablePricing#paymentPlansAvailable#emergencyFitIns#endOfLifeSupport#longPhoneWaits#noCallBacks#inconsistentInformation#pricingDisputes#upsellingConcerns#longInClinicWaits#misdiagnosisReports#helpfulNurses#accessibleLocation

Overall Ratings

🐾Tips for Pet Owners

  • Phone lines can be busy; call early, and if you’re promised a call‑back, follow up proactively.
  • Ask for a written quote upfront for procedures (especially desexing) to avoid unexpected add‑ons.
  • If using a discount voucher or payment plan, clarify eligibility and any potential surcharges before booking.
  • For reactive or anxious pets, request handling accommodations (e.g., consults outside or away from the waiting room).
  • Bring prior records and discuss diagnostic options to ensure clarity on treatment plans and costs.
📊 **Overall Ratings** - Medical Expertise: 80% satisfied - Service Attitude: 67% satisfied - Convenience: 23% satisfied - Pricing: 63% satisfied - Cleanliness: 75% satisfied - Recommendability: 69% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the compassionate, animal-first approach from vets, nurses and reception, often saying the team went above and beyond. Many reported good outcomes across desexing, emergency surgeries and complex cases (e.g., diabetes, cruciate repairs, tick paralysis), with several noting the clinic picked up issues other vets missed. Affordability and payment plan options were highlighted, with multiple reviews describing fees as far lower than other quotes. Euthanasia care was often described as kind and thoughtful, with follow‑up sympathy gestures appreciated. 💬 **Common Feedback & Suggestions** Common concerns centred on phone access and administration: long hold times, dropped calls, lack of call‑backs and inconsistent information at the front desk. A number of reviewers disputed pricing or felt upsold, including voucher-related surcharges and unexpected desexing costs. There were occasional clinical complaints such as perceived misdiagnoses, limited advice or medication on discharge, cancelled appointments and long in‑clinic waits; a few also felt payment discussions were handled insensitively during end‑of‑life visits. Overall sentiment skews positive, but communication, scheduling and quote clarity were recurring pain points. 🏥 **Clinic Specialties** - Desexing and reproductive surgery - Emergency and urgent care - Orthopaedic surgery (cruciate repairs) - Tick paralysis treatment - Internal medicine and complex diagnostics - End‑of‑life and euthanasia care 🏷️ **Tags** #compassionateCare #skilledVets #surgicalSuccess #internalMedicine #affordablePricing #paymentPlansAvailable #emergencyFitIns #endOfLifeSupport #longPhoneWaits #noCallBacks #inconsistentInformation #pricingDisputes #upsellingConcerns #longInClinicWaits #misdiagnosisReports #helpfulNurses #accessibleLocation 🐾 **Tips for Pet Owners** - Phone lines can be busy; call early, and if you’re promised a call‑back, follow up proactively. - Ask for a written quote upfront for procedures (especially desexing) to avoid unexpected add‑ons. - If using a discount voucher or payment plan, clarify eligibility and any potential surcharges before booking. - For reactive or anxious pets, request handling accommodations (e.g., consults outside or away from the waiting room). - Bring prior records and discuss diagnostic options to ensure clarity on treatment plans and costs.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(07) 3808 2892
Official website
awlqld.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

6-10 Chatswood Road, Daisy Hill QLD 4127

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

The clinic is at 6-10 Chatswood Road, Daisy Hill QLD 4127 in Brisbane. As there’s no train, metro or light rail within an easy walk, driving is usually best; street parking is available on or near Chatswood Road (check local signage). If you’re using public transport, plan a nearby bus route via Google Maps.

They’re open Monday to Friday 8:00 AM–6:00 PM and closed Saturday and Sunday.

Call (07) 3808 2892 to reach the clinic. You can also visit https://www.awlqld.com.au/ for general information.

Book by calling the clinic to arrange a time. For urgent concerns during opening hours, call ahead to let the team know you’re coming, and bring any previous vet records to help the vets plan care.

Consultation fees aren’t government‑regulated in Australia and vary by clinic and by case, so call the clinic for a current quote. Always ask for an itemised written estimate for any procedure. If you need help after hours, note that emergency fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan or gap‑claim options—ask what this clinic can support.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.

The clinic provides emergency and urgent care, generally during its published hours (Monday–Friday 8:00 AM–6:00 PM). For after‑hours emergencies, call to discuss options or use a 24/7 emergency hospital.

Yes—street parking is typically available near the clinic on Chatswood Road; check signage and time limits before leaving your car.

Specialties include desexing and reproductive surgery, emergency and urgent care, orthopaedic surgery (cruciate repairs), tick paralysis treatment, internal medicine and complex diagnostics, and end‑of‑life and euthanasia care.

Pet owners rate the clinic 3.8/5 from 89 reviews, praising compassionate, animal‑first care, successful surgeries (including emergencies and cruciate repairs), affordability, and thoughtful end‑of‑life support. Common feedback includes long phone waits or missed call‑backs, occasional quote/pricing disputes (especially around vouchers and desexing), some scheduling issues and long in‑clinic waits, and a few clinical concerns; overall sentiment is positive but communication and quote clarity were recurring pain points.

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Last updated: 30 June 2026