What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s ophthalmic skill and outcomes, especially cataract surgeries that restored vision and successful treatments for corneal ulcers, injuries and entropion. Reviewers highlighted compassionate, patient care from vets and nurses, clear explanations of options and risks, and thorough post‑operative follow‑up. Many noted being accommodated quickly for urgent eye problems and felt their pets were in exceptionally safe hands.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number mentioned issues such as an upsetting interaction with reception, one poor surgical outcome with concerns about follow‑up over a long weekend, and occasional longer‑than‑booked waits in a busy clinic. Costs can be significant for specialist surgery, though many felt pricing was transparent and fair value and appreciated that less‑invasive or lower‑cost options were offered first.
🏥Clinic Specialties
- Cataract surgery with lens implantation
- Corneal ulcer repair and grafts
- Entropion correction
- Enucleation for painful or blind eyes
- Emergency ocular trauma and foreign body removal
- Eyelid mass removal
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book promptly if you notice cloudy eyes, ulcers, or vision changes—especially in diabetic pets—as early specialist care was linked to better outcomes.
- Bring your questions; vets here are noted for clearly explaining diagnoses, risks and treatment options.
- Ask for an itemised estimate and clarify after‑hours or weekend follow‑up plans before surgery.
- If travelling from out of town, let the team know—they have accommodated rural clients with scheduling and consolidated visits.
- Have your insurance details ready; several reviewers said staff helped with claims, and discuss payment options in advance given specialist costs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Parking
350mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Eye Services is at 66 Bryants Rd, Shailer Park QLD 4128, about a 7‑minute walk from Loganholme bus station. If you’re driving, there’s a car park roughly 350 m away (around a 4‑minute walk); allow a few extra minutes to park.
Animal Eye Services is open Monday–Thursday 8:00am–5:00pm and Friday 8:00am–4:00pm, and is closed on weekends.
You can contact Animal Eye Services on (07) 3341 1981 or via their website at http://www.animaleye.com.au/.
You can book by calling the clinic or submitting an enquiry through the website; for urgent eye problems, please call ahead so the team can triage your pet.
Veterinary consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current quote, and if a procedure is recommended, ask for an itemised written estimate. If you need urgent or after‑hours care, fees are typically higher. Consider pet insurance, and ask whether payment‑plan or gap‑claiming options are available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can assist with pet‑insurance gap claims or offer payment plans—please call ahead to confirm what this clinic accepts.
Animal Eye Services manages urgent eye problems during opening hours—call ahead so they can prioritise your pet. For after‑hours emergencies, head to your nearest 24/7 emergency vet and ask for ophthalmology advice or referral, and confirm any weekend or after‑hours follow‑up arrangements with the clinic when booking surgery.
Yes—there’s a car park about a 4‑minute walk (approximately 350 m) from the clinic; plan a little extra time to park before your appointment.
Animal Eye Services focuses on veterinary ophthalmology, including:
- Cataract surgery with lens implantation
- Corneal ulcer repair and grafts
- Entropion correction
- Enucleation for painful or blind eyes
- Emergency ocular trauma and foreign body removal
- Eyelid mass removal
Animal Eye Services is highly rated at 4.8/5.0 from 164 reviews, with owners praising cataract outcomes, treatment of corneal ulcers and entropion, compassionate care, clear explanations and thorough follow‑up, and quick accommodation for urgent eye issues. A few reviewers mentioned occasional longer waits, one upsetting reception interaction, and that specialist surgery can be costly, though many felt pricing was transparent and fair with less‑invasive options offered first.
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