141 reviews
175-181 Deception Bay Rd, Deception Bay QLD 4508
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication, noting that vets and nurses explain options thoroughly and go above and beyond. Many reported excellent outcomes for issues like allergies, emergencies and surgery, and highlighted low‑stress handling that keeps nervous pets calm. Reviewers also appreciated fair pricing with choices to suit budgets, as well as a clean, welcoming clinic environment. Numerous long‑term clients say they wouldn’t go anywhere else and highly recommend the practice.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few minor concerns included one instance of abrupt communication and a delay due to a specific medication not being in stock, plus a misunderstanding around proceeding with a procedure. A couple of comments noted the clinic can be busy, though most still reported being fit in quickly. Confirming medication availability and treatment plans ahead of time would help avoid similar issues.
🏥Clinic Specialties
- Allergy and dermatology management
- Senior pet care and palliative support
- Compassionate euthanasia services
- Low-stress handling for anxious pets
- General soft-tissue surgery
- Puppy care and first-time owner guidance
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#knowledgeableVets#lowStressHandling#anxietySupport#sameDayAppointments#emergencyFitIns#fairPricing#valueForMoney#cleanClinic#loyalCustomers#endOfLifeSupport#seniorPetCare#allergyExpertise
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent or same‑day needs; the team often fits patients in quickly, even on weekends or after hours.
- If your pet is anxious, ask about low‑stress options such as outdoor consults or calm handling techniques.
- Discuss your budget upfront; the vets commonly present multiple treatment options at different price points.
- For allergy‑prone pets, bring diet and medical history to help tailor an effective management plan.
- When booking procedures or needing specific medications, confirm stock and follow‑up arrangements to avoid delays.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:30〜16:00 | |||||||
| 10:00〜20:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R Petrie Station
510m22 Whites Rd, Petrie QLD 4502, Australia
P+R Petrie Station
628m8 Saunders St, Petrie QLD 4502, Australia
P+R Petrie Station
730m6 Taylor St, Petrie QLD 4502, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Care Hub is at Shop 5, 13-19 Dayboro Road, Petrie QLD 4502. It’s about an 8‑minute walk (approx. 635 m) from Petrie train station, and Lawnton railway station (bus) is about a 17‑minute walk (approx. 1.37 km). If you’re driving, the P+R Petrie Station car park is roughly a 6‑minute walk (approx. 510 m) from the clinic.
Pet Care Hub is open Tuesday 10:00 am–8:00 pm, Wednesday 8:30 am–4:00 pm, Thursday 10:00 am–8:00 pm, Friday 8:30 am–4:00 pm, and Saturday 8:00 am–12:00 pm; closed Sunday and Monday.
You can contact Pet Care Hub on (07) 3285 5651 or visit http://www.petcarehub.com.au/.
To book an appointment, please call the clinic; for urgent or same‑day needs, call ahead as they often fit patients in quickly.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call Pet Care Hub for their current consult fee, and ask for an itemised written estimate for any procedures. If after‑hours care is available, those fees are typically higher. Pet insurance and payment‑plan options may help with costs; ask the clinic what they can accept.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans (e.g., GapOnly, VetPay, Afterpay). As options vary by clinic, please call ahead to confirm what Pet Care Hub accepts.
Pet Care Hub is not listed as a 24/7 hospital, but tips from the clinic suggest calling ahead for urgent or same‑day needs and they often fit patients in quickly, including on weekends or after hours when possible. For life‑threatening emergencies outside their hours, call first for guidance or head to the nearest 24/7 emergency vet; after‑hours fees are generally higher in Australia.
Yes—parking is available nearby, including the P+R Petrie Station car park about a 6‑minute walk (approx. 510 m) away; additional P+R car parks at Petrie Station are within 8–9 minutes on foot. Always check local parking signs for time limits.
Pet Care Hub’s noted services include: allergy and dermatology management; senior pet care and palliative support; compassionate euthanasia services; low‑stress handling for anxious pets; general soft‑tissue surgery; and puppy care with guidance for first‑time owners.
Pet Care Hub is highly reviewed by pet owners, averaging 4.9/5 from 44 reviews. Feedback praises compassionate, professional care, clear communication and thorough explanations, low‑stress handling that keeps anxious pets calm, excellent outcomes for allergies, emergencies and surgery, fair pricing with options to suit budgets, and a clean, welcoming clinic. Minor suggestions included confirming medication availability and treatment plans ahead of time and noting the clinic can be busy at times.
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Last updated: 30 June 2026